The coordinative functions of flight strips

Berndtsson, Johan; Normark, Maria

doi:10.1145/320297.320308

Cited by 48 publications

(17 citation statements)

References 14 publications

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“…For example, controllers were found to arrange paper strips to represent the aircraft's spatial positions in the sky. Another study by Berndtsson (1999) on paper strips in air traffic control describes the use of camera through closed circuit TV. combined with paper strips in air traffic control.…”

Section: Discussionmentioning

confidence: 99%

Cognitive Properties of a Whiteboard: A Case Study in a Trauma Centre

et al.

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Abstract. Distributed cognition as an approach to collaborative work holds that a work unit is cognitive system in which cognitive activities are carried out jointly by workers with the use of tools. This approach has several direct implications to the study of collaborative work In this paper, we analysed staff interactions with a large display board in a Level I trauma centre operating room unit. Coordination needs are exacerbated by the unpredictability of incoming emergency surgery patients admitted to the trauma centre as well as other contingencies (such as changes in scheduled surgery cases or staffing) The public display board has evolved into a key component for supporting collaborative work. The physical and perceptual properties of the board are exploited by the clinicians to support rapid paced, highly dynamic work. The canvas-like appearances of the display board, combined with magnetic objects attached to the board, afford its users to taylor the board as an effective coordinative tool and to invent new ways of representing information Based on the concept of display-based cognition, our analysis illustrates the role of public displays in facilitating negotiation of scheduling, joint planning, and augmenting inter-personal communication.

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Section: Discussionmentioning

confidence: 99%

Cognitive Properties of a Whiteboard: A Case Study in a Trauma Centre

et al.

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“…There have been some field investigations of the use of flight progress strips (e.g., Berndtsson & Normark, 1999;Hughes, Randall, & Shapiro, 1992;MacKay, 1999). However, they have focused on more qualitative aspects of strip marking in control environments outside the United States.…”

Section: Strip Markingmentioning

confidence: 99%

The Use of Flight Progress Strips While Working Live Traffic: Frequencies, Importance, and Perceived Benefits

et al. 2004

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The Federal Aviation Administration's effort to automate air traffic control (ATC) requires that the functionality provided today be captured in future systems. We report the first quantitative naturalistic observation of paper flight progress strip interactions during operational use. Strip use was similar in a variety of situations, but some uses varied as a function of altitude, staffing, or the cooperative style used by controller teams. Design of automation should proceed by prioritizing changes based on frequency of use and importance and should ensure that an effective method of interacting with flight information is incorporated. In addition to applied relevance to the ATC domain, the results touch on several theoretical concerns relevant to dynamic environments. Actual and potential applications of this research include the establishment of a database of strip activity and an arsenal of information valuable to system designers.

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“…Human factor problems in ATC can be observed and tackled from various aspects, and a number of researches have attempted to discuss and reveal the mechanisms of human factors in ATC systems from various perspectives such as studies of mental or cognitive processes, vigilance and workload (e.g. Bentley et al 1992, Wickens et al 1997, Berndtsson and Normark 1999, Finomore et al 2009). However, little has been known about the causal factors that lead to human error in current ATC systems.…”

Section: Introductionmentioning

confidence: 99%