The Correlation between Conflict Level within the Organization and Job Satisfaction of the Dental Hygienist

Jeong, Sun-Rak; Jang, Ji-Eon

doi:10.17135/jdhs.2015.15.1.38

Cited by 10 publications

(3 citation statements)

References 1 publication

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“…This indicates that job satisfaction might be affected by the position of a dental hygienist 12) . A high level of job satisfaction of 160 dental hygienists was also reported to have a significant impact on the organizational contribution 14,15) . Therefore, establishing objective and reasonable bylaws in all dental institutions to define the hierarchal system of dental hygienists will not only enhance their job satisfaction, but also contribute to the development of the dental institution.…”

Section: Discussionmentioning

confidence: 98%

Possibility of a Standardized System for Task-Related Hierarchal Positions of Dental Hygienists

et al. 2020

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Background: Despite the demand for greater competence of dental hygienists in recent times, and the consequent standardization of systems in the organizations, there is a lack of a proper system for hierarchal positions of dental hygienists. The aim of this study was to identify the tasks performed by Korean dental hygienists in various work settings and hierarchal positions to suggest a standardized system for task-related hierarchal positions. Methods: A survey was conducted by sending questionnaires to 966 dental hygienists, and responses from 757 participants were included in the final analysis. The survey comprised questions regarding participants' general characteristics, tasks, current positions, and the internal policies or standards of the respective organizations to define these positions. The participants' positions were analyzed as frequency and cross-sectional analysis with respect to their general characteristics, their place in the organizational charts, the size of their workplaces, and differences in the tasks performed. Results: Data showed that 82.6% of the hospitals and clinics in Korea have organizational systems to determine the positions, and there was a significant difference in the systems according to the size of the health facility (p＜0.05). The standards or policies used to define positions within general or university hospitals were determined by internal regulations or bylaws, whereas work experience was the major determinant of positions in smaller dental hospitals or clinics. The main tasks performed by dental hygienists in Korea were dental assistance (81.2%), routine dental hygiene tasks (53.4%), and administrative tasks, such as reception and billing (46.1%). Conclusion: Most dental hygienists in Korea are actively involved in dental assistance. Therefore, their specific tasks and responsibilities should be standardized more effectively. The data obtained from this study can be used to establish a standardized position system.

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Section: Discussionmentioning

confidence: 98%

Possibility of a Standardized System for Task-Related Hierarchal Positions of Dental Hygienists

et al. 2020

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“…Another study also reported significantly negative correlation between work environment and burnout, which was the same as decline in work environment resulting in higher burnout in the present study 25) . When the work scope of dental hygienists was clearly defined and their sense of personal achievement was increased, their job satisfaction, job performance, and productivity increased as well 26) , and work environment that can reduce burnout should be created for dental hygienists working in dental hospitals and clinics by establishing an adequate compensation system and broadening their mutual understanding by accurately identifying conflicts that may arise during their work activities 27) .…”

Section: Discussionmentioning

confidence: 99%

The Effect of Violent Experience on Burnout among Some Dental Hygienists

et al. 2017

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This study investigated the effect of violent experience on burnout among some dental hygienists. The study subjects were 242 dental hygienists working at dental clinics. Data were collected by self-administered questionnaire including information such as demographics, work-related characteristics, working environment, experience of violence, and burnout. The violence was classified as verbal violence, physical threat, or physical violence committed by dentists, patients, or caregivers. Descriptive analysis, t-test, ANOVA, correlation, and multiple linear regression analysis were performed to examine the factors associated with burnout. The levels of verbal violence, physical threat, and physical violence by dentists were 0.53±1.26, 1.12±2.70, and 0.04±0.42, respectively. The levels of verbal violence, physical threat, and physical violence by patients and caregivers were 1.50±1.89, 1.41±2.24, and 0.24±1.38, respectively. The score of burnout was 3.13±0.43. Total violence, verbal violence, and physical violence by dentists were positively correlated with burnout. Total violence, verbal violence, and physical threat by patients and caregivers were positively correlated with burnout. In multiple linear regression analysis, the level of physical violence by dentists was positively associated with burnout of dental hygienists (β=0.95, p=0.032). The levels of total physical violence (β=0.28, p=0.002), verbal violence (β=0.15, p＜0.001), and physical threat (β=0.19, p=0.009) by the patients or caregivers were positively associated with burnout of dental hygienists. This study examined the association between violence and burnout among dental hygienists. The level of violence showed positive correlation with burnout. Environment improvement to protect employees from violence and for management of employees who experienced workplace violence are needed to reduce the burnout.

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“…Jeong and Jang 25) . In addition, in this study, there was a statistically significant difference in job satisfaction based on age, marital status, and clinical history.…”

Section: Interpretation and Comparison To Previous Studiesmentioning

confidence: 99%

The Effect of Emotional Labor on Job Satisfaction in Dental Hygienists: Focusing on the Mediation Effects of Positive Psychological Capital

Han

2023

J Dent Hyg Sci

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Background: This study investigated the effects of positive psychological capital on the relationship between emotional labor and job satisfaction among dental hygienists. Methods: Data were collected from 296 dental hygienists working at clinical sites in Korea between July 25 and August 15, 2022. Participants were surveyed using structured questionnaires. Statistical analysis was performed using an independent t-test, ANOVA, descriptive statistics, and stepwise multiple regression analysis using SPSS/WIN 21.0. The mediating effect of positive psychological capital on the relationship between emotional labor and job satisfaction was tested using Baron and Kenny's 3-step hierarchical regression analysis. Results: Emotional labor was negatively correlated with positive psychological capital (r=−0.148, p=0.011) and job satisfaction (r=−0.214, p＜0.001). Positive psychological capital had a positive correlation with job satisfaction (r=0.441, p＜0.001). In addition, the positive psychological capital, had a partial mediating effect (z=−2.472, p=0.013) on the relationship between emotional labor and job satisfaction. Conclusion: Attitudes that reduce emotional labor, which adversely affects job satisfaction, and bolster positive psychological capital are needed.

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The Correlation between Conflict Level within the Organization and Job Satisfaction of the Dental Hygienist

Cited by 10 publications

References 1 publication

Possibility of a Standardized System for Task-Related Hierarchal Positions of Dental Hygienists

Possibility of a Standardized System for Task-Related Hierarchal Positions of Dental Hygienists

The Effect of Violent Experience on Burnout among Some Dental Hygienists

The Effect of Emotional Labor on Job Satisfaction in Dental Hygienists: Focusing on the Mediation Effects of Positive Psychological Capital

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