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Background Over the past two years, the emergence of new quality productive forces has drawn significant academic interest in China, with employee creativity identified as its core driver. Previous research has confirmed the relationship between illegitimate tasks and employee creativity. However, the double-edged effect of unreasonable tasks on employee creativity remains unexplored. To bridge the gap, this research constructed a moderated dual-chain mediation model based on the perseverative cognition theory and the COR theory. The aim was to systematically examine the potential mechanisms and boundary conditions between unreasonable tasks and employee creativity. Methods Using the questionnaire method, a total of 353 participants took part in the four-phase survey. Results The findings indicated that unreasonable tasks enhanced employee creativity by prompting problem-solving pondering, and they also inhibited employee creativity by inducing affective rumination. Additionally, problem-solving pondering encouraged feedback-seeking behavior, whereas affective rumination led to feedback-avoiding behavior. These results supported the chain mediation effect of “unreasonable tasks → work-related rumination → feedback behavior → employee creativity.” Furthermore, the organizational climate for creativity strengthened the link between unreasonable tasks and problem-solving pondering, as well as reinforced the chain mediation of problem-solving pondering and feedback-seeking behavior. Conversely, the organizational climate for creativity weakened the connection between unreasonable tasks and affective rumination, as well as diminished the chain mediation of affective rumination and feedback-avoiding behavior. Conclusion The research suggests that unreasonable tasks have a double-edged effect on employee creativity. These findings provide advice and guidance for management practices.
Background Over the past two years, the emergence of new quality productive forces has drawn significant academic interest in China, with employee creativity identified as its core driver. Previous research has confirmed the relationship between illegitimate tasks and employee creativity. However, the double-edged effect of unreasonable tasks on employee creativity remains unexplored. To bridge the gap, this research constructed a moderated dual-chain mediation model based on the perseverative cognition theory and the COR theory. The aim was to systematically examine the potential mechanisms and boundary conditions between unreasonable tasks and employee creativity. Methods Using the questionnaire method, a total of 353 participants took part in the four-phase survey. Results The findings indicated that unreasonable tasks enhanced employee creativity by prompting problem-solving pondering, and they also inhibited employee creativity by inducing affective rumination. Additionally, problem-solving pondering encouraged feedback-seeking behavior, whereas affective rumination led to feedback-avoiding behavior. These results supported the chain mediation effect of “unreasonable tasks → work-related rumination → feedback behavior → employee creativity.” Furthermore, the organizational climate for creativity strengthened the link between unreasonable tasks and problem-solving pondering, as well as reinforced the chain mediation of problem-solving pondering and feedback-seeking behavior. Conversely, the organizational climate for creativity weakened the connection between unreasonable tasks and affective rumination, as well as diminished the chain mediation of affective rumination and feedback-avoiding behavior. Conclusion The research suggests that unreasonable tasks have a double-edged effect on employee creativity. These findings provide advice and guidance for management practices.
Previous studies have mainly focused on the detrimental effects of illegitimate tasks as ubiquitous workplace stressors while ignoring the appraisal measures for such tasks. The term “illegitimate” is used by employees to describe the alignment of a task with their job role rather than the inherent qualities of the task itself. Thus, drawing on the transactional theory of stress, this study examines the moderating effect of the stress mindset on the relationship between illegitimate tasks and the appraisal of such tasks. On this basis, this study further explores when cognitive appraisal mediates the effects of illegitimate tasks on coping behaviors (task crafting and cyberloafing). Data were collected from 285 employees from an energy company in Shandong, China, by using a time-lagged research design. The findings indicate that employees react differently to illegitimate tasks depending on their stress mindset. Specifically, for employees with a stress-is-enhancing mindset, illegitimate tasks induce their challenge appraisal, which leads to task crafting. In addition, illegitimate tasks induce hindrance appraisal in employees with a stress-is-debilitating mindset, which leads to cyberloafing. In practice, this research study suggests that when illegitimate tasks cannot be eliminated, organizations should consider employees’ stress mindset when assigning such tasks.
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