The COVID-19 global crisis and corporate social responsibility

Schwartz, Mark S.; Kay, Avi

doi:10.1007/s13520-022-00165-y

Cited by 12 publications

(5 citation statements)

References 72 publications

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“…Previous research has analysed the difference between family management and family ownership (Block and Wagner, 2014a, b) but not in the context of slack resources usage. Practically, family owners shall have strong power to influence family managers to use absorbed slack for CSR activities as CSR activities are very much needed in the pandemic and post-pandemic era (Schwartz and Kay, 2023).…”

Section: Discussionmentioning

confidence: 99%

Socioemotional wealth of family firms during the COVID-19 pandemic: the role of slack resources

Rudyanto

2023

JFBM

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PurposeThis study investigates the behaviour of family firms, family management and family ownership regarding their socioemotional wealth (Corporate Social Responsibility (CSR)) during the COVID-19 pandemic and according to their slack resources availability.Design/methodology/approachThis study employs a multiple regression analysis to analyse 245 firm-year observations from 2020 to 2021.FindingsFamily firms have a negative effect on CSR, as do family management and family ownership. Slack resources (both absorbed and unabsorbed) reduce the negative effect of family firms (and family ownership) on CSR. Unabsorbed slack resources reduce the negative effect of family management on CSR and absorbed slack resources increase the negative effect of family management on CSR. The results are robust with various measurements of slack resources. Extra analyses reveal that family commissioner has no effect on CSR.Originality/valueTo the best of the author’s knowledge, this is the first empirical study to analyse the impact of COVID-19 on the preservation of socioemotional wealth in family firms. This study proves the theoretical argument of prior studies that the preservation of socioemotional wealth in family firms during the COVID-19 pandemic depends on their financial condition. The study also proves that there are different attitudes among family ownership, family management and family firms concerning the use of slack resources for socioemotional wealth preservation that have not been analysed by previous research.

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Section: Discussionmentioning

confidence: 99%

Socioemotional wealth of family firms during the COVID-19 pandemic: the role of slack resources

Rudyanto

2023

JFBM

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“…It was also found that crisis-related brand messages were more effective for consumers with lower social connection during the pandemic (Garcia-Collart, 2023). The pandemic has become a significant social cause in brand messages, influencing consumers’ perception of CSR communication (Schwartz and Kay, 2023). Early messages focused on promoting public health and safety, while later ones aimed to uplift and offer support (Jordan, 2021).…”

Section: Conceptual Backgroundmentioning

confidence: 99%

Brand communications during a global crisis: understanding persuasion intent, perceived brand opportunism and message sincerity

Ryu

2024

JPBM

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Purpose This study aims to examine how consumers perceive the persuasion intent and sincerity of brand messages differently and to what extent the advertised brand sounds opportunistic within the context of a crisis, depending on what the message offers. Design/methodology/approach In Study 1 (N = 163), the brand messages were manipulated in terms of control (an empathetic claim only), monetary reward (with a discount offer) and cause-related marketing (CRM) conditions. In Study 2 (N = 150), the message effects were replicated using a different product category. In Study 3 (N = 216), the three brand messages were examined under high vs low involvement conditions. Findings The results revealed a linear decrease in negativity in consumer responses when the brand message offers CRM activity, followed by one that offers a discount. It was also found that the monetary reward message was perceived to have greater persuasion intent and be more opportunistic than other message types under low involvement, whereas such effects disappeared under high involvement. Conversely, the CRM message was perceived to have greater persuasion intent and be more opportunistic under high involvement (vs low). Originality/value Amidst the global economic impact and corporate landscape changes, there is limited understanding of consumer responses to crisis-related brand messages. Rooted in the attribution theory and the persuasion knowledge model, this study fills the gap by examining how consumers assess the underlying motives of different message types and perceive brands as taking advantage of the crisis situation.

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“…Untuk menentukan format laporan keberlanjutan yang tepat bagi UMKM memerlukan pertimbangan dari perspektif pemangku kepentingan dalam penerapan akuntansi keberlanjutan (Schwartz & Kay, 2023). Penelitian ini mengkaji peran dua pemangku kepentingan, National Center of Corporate Reporting (NCCR) dan UMKM.…”

Section: Hasil Dan Pembahasan Pemahaman Umkm Terhadap Laporan Keberla...unclassified

Akuntansi Berkelanjutan Pada Umkm: Pemahaman Atas Laporan Keberlanjutan

Gautama,

Mahandito,

Salsabila

2023

Aksioma

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Terdapat kekhawatiran akan adanya masalah antargenerasi yang diakibatkan oleh pembangunan ekonomi yang dilakukan oleh negara-negara di dunia. Sebagai bentuk kesadaran tersebut, masyarakat global menyusun Global Reporting Index (GRI) yang merupakan sebuah inisiatif internasional yang berfokus pada pelaporan dan menetapkan setidaknya prinsip-prinsip manajemen risiko dan perbaikan berkelanjutan. Penelitian ini bertujuan untuk mengetahui penerapan indikator GRI sebagai laporan keberlanjutan oleh UMKM di Indonesia. Penerapan GRI penting dilakukan oleh UMKM untuk mendorong keberlanjutan, mengingat UMKM merupakan kelompok terbesar yang memberikan kontribusi terhadap perekonomian Indonesia. Penelitian dilakukan dengan menggunakan analisis konten, analisis deskriptif, dan confirmatory factor analysis (CFA) untuk mengetahui indikator yang paling mudah dipahami dan diterapkan oleh UMKM sehingga dapat diusulkan sebagai format laporan keberlanjutan. Hasil penelitian menunjukkan bahwa terdapat 28 indikator yang dapat diajukan sebagai format laporan keberlanjutan. Sementara itu, 10 indikator lain yang sulit dipahami oleh UMUM tidak diusulkan menjadi format laporan.

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The COVID-19 global crisis and corporate social responsibility

Cited by 12 publications

References 72 publications

Socioemotional wealth of family firms during the COVID-19 pandemic: the role of slack resources

Socioemotional wealth of family firms during the COVID-19 pandemic: the role of slack resources

Brand communications during a global crisis: understanding persuasion intent, perceived brand opportunism and message sincerity

Akuntansi Berkelanjutan Pada Umkm: Pemahaman Atas Laporan Keberlanjutan

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