The deleterious consequences of privatization and outsourcing for hospital support work: The experiences of contracted-out hospital cleaners and dietary aids in Vancouver, Canada

Zuberi, Daniyal; Ptashnick, Melita

doi:10.1016/j.socscimed.2010.12.024

Cited by 30 publications

(20 citation statements)

References 21 publications

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“…Os estudos apontam ainda uma diminuição na performance das tarefas, por parte dos trabalhadores terceirizados, em virtude de altos índices de ambiguidade de papéis (Solli-Saether, 2011) e diminuição da identificação do trabalhador com a empresa (Costa, 2007), além de alteração no vínculo com o trabalho (Rios & Gondim, 2010), que resulta em taxas mais altas de rotatividade (Azevedo, 2014;Petean et al, 2014;Zuberi & Ptashnick, 2011), absenteísmo e comprometimento com o trabalho (Santos et al, 2009).…”

Section: Discussionunclassified

“…Dos artigos selecionados, 16 abordam a influência que a terceirização exerce sobre as condições de trabalho dos trabalhadores terceirizados, sendo que esses impactos foram categorizados da seguinte maneira: vínculo, identidade profissional e identificação com a empresa (Costa, 2007;Lopes & Silva, 2009;Magno & Barbosa, 2010;Rios & Gondim, 2010;Solli-Saether, 2011); precarização das condições de trabalho (Azevedo, 2014;Costa, 2007;Magno & Barbosa, 2010;Petean et al, 2014;Zuberi & Ptashnick, 2011); diferenças de benefí-cios e tratamento (Figueiredo et al, 2007;Magno & Barbosa, 2010;Padilha, 2014;Petean et al, 2014;Rios & Gondim, 2010;Tjandraningsih, 2012;Zimmermann & Ravishankar, 2011); e diminuição dos direitos trabalhistas e salário (Chillida & Cocco, 2004;Costa, 2007;Figueiredo et al, 2007;Santos et al, 2009;Tjandraningsih, 2012;Zuberi, 2011).…”

Section: Impactos Nas Condições De Trabalhounclassified

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Terceirização e impactos para a saúde e trabalho: Uma revisão sistemática da literatura

Mandarini¹,

Alves²,

Sticca³

2016

Rev. Psicol., Organ. Trab

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Terceirização e impactos para a saúde e trabalho:Uma revisão sistemática da literaturaOutsourcing and impacts for health and work: A systematic review of the literature Subcontratación e impactos en la salud e en el trabajo: Una revisión bibliográfica sistemática A terceirização acarreta diversas modificações nas atividades e contextos de trabalho, e impacta, também, a saúde do trabalhador. No entanto, a revisão da literatura aponta que as pesquisas realizadas na área focam, majoritariamente, aspectos financeiros e administrativos deste processo. Esta revisão sistemática buscou discorrer sobre a produção científica em relação à terceirização e seus impactos para a saúde, família e trabalho dos profissionais terceirizados. As bases de dados consultadas foram SciELO, ProQuest, PsycINFO e Scopus, no período de 2000 a 2015. Foram encontrados 1.754 artigos na fase de seleção inicial, sendo que 20 satisfizeram os critérios de inclusão. Os resultados evidenciaram impactos negativos na saúde dos trabalhadores terceirizados. Foram identificados nos estudos fatores desencadeadores de estresse, doenças relacionadas ao trabalho, riscos de acidentes, falta de suporte à saúde e à segurança, adoecimento psíquico, insegurança e esvaziamento do sentido atribuído ao trabalho. Também foram identificados artigos em que a precarização das condições de trabalho foi associada à terceirização, caracterizada por diferenças salariais e de benefícios, perda dos direitos trabalhistas, excesso de trabalho e falta de treinamento. A partir da revisão realizada, verificou-se escassez de estudos que focassem os impactos do processo de terceirização para a saúde dos profissionais terceirizados, evidenciando a necessidade de aprofundar as discussões sobre o tema. Palavras-chave: Terceirização; revisão; saúde.Outsourcing entails various changes in work activities and contexts, and also has impacts on worker health. However, the literature shows that the research conducted in this area focuses mainly on financial and administrative aspects of this process. This systematic review aimed to discuss the scientific production in relation to outsourcing and its impact on the health, family, and work of outsourced professionals. The databases consulted were SciELO, ProQuest, PsycINFO, and Scopus, for the period from 2000 to 2015. In the initial selection phase, 1,754 articles were found, of which 20 met the inclusion criteria. The results showed negative impacts on the health of contract workers. In these studies we identified trigger factors of stress, work-related diseases, risk of accidents, lack of support for health and safety, mental illness, insecurity, and emptiness of meaning attributed to work. Articles were also identified in which precarious working conditions were associated with outsourcing, characterized by differences in salaries and benefits, loss of labor rights, overwork, and lack of training. Based on the review conducted, there was a scarcity of studies that focused on the impacts of the outsourcing process on the health of outsourced...

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Section: Discussionunclassified

Section: Impactos Nas Condições De Trabalhounclassified

Terceirização e impactos para a saúde e trabalho: Uma revisão sistemática da literatura

Mandarini¹,

Alves²,

Sticca³

2016

Rev. Psicol., Organ. Trab

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“…These challenges can often hinder probing into sensitive areas of questioning as well as building trust, [33][34][35] although differences were detected around issues of reporting of injuries among outsourced vs. non-outsourced workers, and other findings with regards to workload were consistent with previous research. 1,31…”

Section: Discussionmentioning

confidence: 99%

Hospital support services and the impacts of outsourcing on occupational health and safety

Siganporia

Astrakianakis

Alamgir

et al. 2016

International Journal of Occupational and Environmental Health

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“…The OUR has a reputation to maintain, whereas the serviceproviding organization (SPO) is in a situation of conflict of interest: presumably it would like to provide a satisfactory service to the ultimate recipients of the service, but its standing with respect to the OUR is more likely to depend on its ability to provide the service at minimal cost. Where the service is of critical importance, such as cleaning in hospitals, the effect of outsourcing has been studied, and the finding is that the outsourced service is inferior to the in-house one [5]. …”

mentioning

confidence: 99%

“…Special units have been set up (the process might be called "internal outsourcing") to deal with "members of the public", defined as anyone not employed by the department, including professionals whose expertise 5 Perhaps the ultimate development of universal welfare is the "Qatar model": every citizen (there are about a quarter of a million) receives a share (about 10 000 USD per annum) of the country's vast mineral oil wealth. No real work needs to be done in exchange; essential tasks are carried out by a vast number of foreigners, well over 1 million.…”

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confidence: 99%

A tragic fire in Kensington, London

Ramsden¹

2017

JBPC

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________________________________________________________________________________________________________ A tragic fire in Kensington, LondonThe catastrophic conflagration that started at around 1 am on Wednesday 14 June, 1 apparently because of a refrigerator catching fire on the 4th floor of the 24-story building, Grenfell Tower, resulted in a very heavy loss of life, perhaps over a hundred people. The fire rapidly spread upwards, igniting most of the rest of the building, due to inflammable panels having been fitted to the exterior walls. Tower blocks are generally designed in such a way to ensure that fire starting in such a way-due to some defective electrical appliance, for exampleremains confined, perhaps to a single room or, at worst, to a single apartment (for example, each individual apartment has a fireproof door in the main entrance). Were this not so, presumably no one would wish to live or work in such block and they would never be occupied. In case of fire, residents in the rest of the building are typically advised to remain in their apartments, because it is highly likely that the fire can be extinguished, if necessary by the emergency services, before it is able to spread. Only in the case of an extraordinary event, such as a fuel-laden aeroplane colliding with the side of a skyscraper, as happened on 11 September 2001 at the World Trade Center in New York City, is the entire building destroyed. The Grenfell Tower fire is the worst tower block fire ever to happen in the UK.Grenfell Tower was built in 1974 and is owned by the local authority-the Council of the Royal Borough of Kensington and Chelsea (RBKC). Its management had been outsourced to an organization called Kensington and Chelsea Tenant Management Organization (KCTMO), which collected rent from the tenants and was responsible for repairs. A refurbishment programme costing 8.6 million GBP had been completed in 2016. A major part of the refurbishment was the installation of external cladding, mainly for cosmetic purposes, but also to improve thermal insulation. The cladding was partly made of an organic polymer-variously stated to be polyethylene, polyester and polystyrene-and hence was inflammable, vitiating the principle of fire compartmentalization.Residents had complained about many aspects of the building during the preceding years. These complaints were mostly channelled through the Grenfell Action Group. Electrical power surges were known to occur, perhaps due to faulty wiring engendering short circuits, constituting an obvious fire hazard. Natural gas was piped throughout the entire building, and following the refurbishment the main pipes rose through the sole stairwell, in the middle of the building, and were not specially fireproofed. It is not clear whether there was a central fire alarm system and whether it was working.During the coming weeks and months, painstaking forensic work will doubtless uncover many details and perhaps provide more definitive knowledge regarding the origin of the fire and its extraordinarily rapid spr...

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The deleterious consequences of privatization and outsourcing for hospital support work: The experiences of contracted-out hospital cleaners and dietary aids in Vancouver, Canada

Cited by 30 publications

References 21 publications

Terceirização e impactos para a saúde e trabalho: Uma revisão sistemática da literatura

Terceirização e impactos para a saúde e trabalho: Uma revisão sistemática da literatura

Hospital support services and the impacts of outsourcing on occupational health and safety

A tragic fire in Kensington, London

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