2022
DOI: 10.15408/sjie.v11i1.20215
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The Demographic and Behavior Determinant of Credit Card Default in Indonesia

Abstract: The purpose of this paper is to analyze the demographic andbehavioral factors that significantly affect the credit card Non-Performing Loan (NPL). This study is carried out to providemanagerial recommendations for controlling credit card NPL. Thisstudy uses secondary data from Indonesia’s most significant privatebank with 100,000 samples of cardholder data. Demographicfactors and cardholder behavior that significantly influence creditcard NPL can be used to improve the credit scoring system fornew cardholders … Show more

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Cited by 5 publications
(5 citation statements)
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“…Mobile banking applications have become more commonly accepted and used since the COVID-19 pandemic in Saudi Arabia [7]. During the COVID-19 pandemic, mobile banking applications allowed customers to avoid visiting a bank branch.…”
Section: Introductionmentioning
confidence: 99%
“…Mobile banking applications have become more commonly accepted and used since the COVID-19 pandemic in Saudi Arabia [7]. During the COVID-19 pandemic, mobile banking applications allowed customers to avoid visiting a bank branch.…”
Section: Introductionmentioning
confidence: 99%
“…Students can apply theoretical concepts to practical situations, fostering critical thinking and problem-solving skills, (6) continuous learning: With mobile learning, students can engage in continuous learning beyond the confines of traditional academic calendars. They can review course materials, access resources, and participate in discussions even during breaks or holidays, promoting ongoing knowledge acquisition, (7) diverse learning resources: Mobile learning provides access to a vast array of digital learning resources, including e-books, articles, podcasts, and videos. This abundance of resources enriches the learning experience and enables students to explore various topics beyond their standard curriculum, (8) immediate feedback and Assessment: Mobile learning applications often offer instant feedback and assessment features, allowing students to gauge their progress and identify areas for improvement.…”
Section: The Importance Of M-learningmentioning
confidence: 99%
“…During the recent years, major transformations and advancements have emerged in the field of educational technologies [1][2][3]. This made a new shift in the higher education sector by providing several technologies like smartphones concerning the delivery of learning materials [4][5][6][7]. One of such technologies is the mobile learning applications, which offer a number of significant opportunities for students to learn at any time anywhere.…”
Section: Introductionmentioning
confidence: 99%
“…In recent years, major advancements have been made in the field of information and communications technology, such as smart city technologies, the IoT, and mobile computing [3]. This has prompted a shift in many sectors concerning the delivery of these intelligent services via various technologies [4][5][6][7]. Smart city technologies are examples of such technologies, offering a number of significant opportunities for citizens to enhance their livability, productivity, and sustainability.…”
Section: Introductionmentioning
confidence: 99%