The derivation of population stereotypes for mining machines and some reservations on the general applicability of published stereotypes

Simpson, Geoff; Chan, WM

doi:10.1080/00140138808966677

Cited by 17 publications

(7 citation statements)

References 8 publications

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“…Although Hoffmann (1997) showed that professional background can influence the strength of the population stereotypes on performance, Simpson and Chan (1988) found little influence of occupational profession for complex control-response relations commonly found on mining machines. They examined groups of participants: engineers knowl-edgeable of the design of the machines, fitters and operators who actually used the machines for mining, and administrative and clerical staff who should have little knowledge of the machine design and operation.…”

Section: Comparison Across Professionsmentioning

confidence: 93%

Universal and culture-specific effects of display-control compatibility

Proctor

Vu²

2010

The American Journal of Psychology

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JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. University of Illinois Pressis collaborating with JSTOR to digitize, preserve and extend access to The American Journal of Psychology This content downloaded from 131.232.Research on compatibility of displays and controls has been a staple of basic and applied experimental psychology since the work by Paul Fitts and colleagues in the 1950s. Compatibility is often defined in terms of natural response tendencies, and many behavioral studies have been conducted examining various determinants of compatibility effects. Some compatibility phenomena are universal because of constant properties of the physical environments in which people live. Others, often called population stereotypes (Loveless, 1962), are specific to particular cultural groups due to experience with unique display-control relations. Determining which compatibility phenomena are universal and which are limited to certain populations is necessary for knowing how widely various compatibility principles can be expected to hold for performance. In this article we examine the universal and cultural aspects of display-control compatibility with an emphasis on implications for understanding human performance in general and for applying the knowledge to design of interfaces that will be maximally compatible with the characteristics of the intended users.This content downloaded from 131.232.

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Section: Comparison Across Professionsmentioning

confidence: 93%

Universal and culture-specific effects of display-control compatibility

Proctor

Vu²

2010

The American Journal of Psychology

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“…While some authors (e.g. Helander et al, 1980) have suggested that this is a violation of compatible directional control-response relationships, Simpson and Chan (1988) suggested that the response may be compatible if the operators assume a 'seesaw' mental model of the situation, where moving the near end of the control downwards causes the far end (and the controlled element) to move upwards. These issues have been examined more recently using a virtual simulation (Burgess-Limerick, Krupenia, Zupanc, et al, 2010).…”

Section: Directional Errorsmentioning

confidence: 99%

Visual feedback system to reduce errors while operating roof bolting machines

Steiner¹,

Burgess-Limerick²,

Eiter³

et al. 2013

Journal of Safety Research

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Problem-Operators of roof bolting machines in underground coal mines do so in confined spaces and in very close proximity to the moving equipment. Errors in the operation of these machines can have serious consequences, and the design of the equipment interface has a critical role in reducing the probability of such errors.Methods-An experiment was conducted to explore coding and directional compatibility on actual roof bolting equipment and to determine the feasibility of a visual feedback system to alert operators of critical movements and to also alert other workers in close proximity to the equipment to the pending movement of the machine. The quantitative results of the study confirmed the potential for both selection errors and direction errors to be made, particularly during training.Results-Subjective data confirmed a potential benefit of providing visual feedback of the intended operations and movements of the equipment.Impact-This research may influence the design of these and other similar control systems to provide evidence for the use of warning systems to improve operator situational awareness.

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“…In a power switch experiment, Lewis (1986) identified a difference in stereotype responses between subjects with technical backgrounds and those with non-technical backgrounds. However, in a study involving mining machines, Simpson and Chan (1988) found no significant difference based on the technical background of the subjects. Noy (1987) has stated that a well-developed control-display relationship in the automobile can speed learning, reduce time and errors in operating controls, and help to reduce the likelihood of an accident.…”

Section: Introductionmentioning

confidence: 97%

Power Window Control Location Stereotypes

Kweon

Schlegel

Purswell

1992

Proceedings of the Human Factors Society Annual Meeting

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A paper-and-pencil survey instrument and an operational test were used to assess stereotype strength for automobile power window controls. Control panel layout (square vs. linear) and mounting plane were examined along with stereotype differences between subjects with technical backgrounds and those with non-technical backgrounds.A total of 273 participants ranging in age from 16 to 50 completed the survey instrument which requested responses to questions about which control was expected to activate a specified window. Subject preference for a particular control configuration was also solicited. A square control layout mounted on the instrument panel exhibited the strongest stereotype (94% of consistent responses for a single pattern) although it was the least preferred (22%). A square configuration mounted on the door panel possessed the second strongest stereotype (67% and 28% of consistent responses for the top two response patterns) and the highest preference (47%). A linear configuration mounted on the door panel exhibited a weaker stereotype (57% and 36% of consistent responses for the top two response patterns) and was preferred by 31% of the subjects. Preference tended to follow familiarity with controls in existing vehicles rather than ease of use or isomorphic arrangement.Twenty-four of the survey participants were also tested using actual power window controls mounted in a vehicle mockup. The subject's task involved moving the left hand as quickly as possible from the steering wheel to the subject's selected control upon presentation of a pictorial or verbal cue to raise or lower a specific window. Cue presentation and measurement of reaction time and movement time were provided by a PC. The square control layout mounted on the instrument panel was superior in terms of response time, stereotype strength and response consistency.

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The derivation of population stereotypes for mining machines and some reservations on the general applicability of published stereotypes

Cited by 17 publications

References 8 publications

Universal and culture-specific effects of display-control compatibility

Universal and culture-specific effects of display-control compatibility

Visual feedback system to reduce errors while operating roof bolting machines

Power Window Control Location Stereotypes

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