The Determinants of Reputational Risk in the Banking Sector

Fiordelisi, Franco; Soana, Maria Gaia; Schwizer, Paola

doi:10.2139/ssrn.1895327

Cited by 31 publications

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“…Due to recent corporate scandals [17], individuals usually perceive reputation as a risk source and, as a consequence, reputational risk management has become an urgent issue for managers and directors in organizations of all kinds [32][33][34][35]. Anything that could affect the organizational reputation, the image or the brand is a potential source of reputational risk [9,10], but its management is frequently insufficient or inexistent in numerous organizations [36].…”

Section: Reputation As a Risk Sourcementioning

confidence: 99%

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Reputation, Game Theory and Entrepreneurial Sustainability

2016

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Abstract:This manuscript provides a novel approach to reputational management as a driver of entrepreneurial sustainability, using game theory to integrate three dimensions of reputation. First, if the entrepreneur perceives reputation as a risk source, the analysis is framed as a prisoner's dilemma schema that is solved by protecting against reputational threats from entrepreneurial sustainability. Second, if the entrepreneur perceives reputation as a competitive advantage, the analysis is framed as an innovator's dilemma that is solved by getting reputational opportunities from entrepreneurial sustainability. Third, if reputation is perceived as a strategic asset, the analysis is framed as a coordination game schema that results in the development of a reputational intelligence skill that has the potential to become crucial for success in entrepreneurial sustainability. Consequently, this manuscript provides an original multidisciplinary analysis of reputational management by relating well-known theoretical results from game theory to organizational realities.

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Section: Reputation As a Risk Sourcementioning

confidence: 99%

“…Thus, there is a link between reputational effects and operational results in financial institutions [16,17]. In addition, banks need to consider their clients' expectations for successful reputational management [18].…”

Section: Introductionmentioning

confidence: 99%

Reputation, Game Theory and Entrepreneurial Sustainability

2016

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“…A large body of literature exists regarding reputation, primarily in the management and marketing fields, with recent growing interest in the financial domain as well, especially as an outgrowth of analysis of operational risk events (see Perry and de Fontnouvelle, ; Cummins, Lewis, and Wei, ; Micocci et al, ; Gillet, Hübner, and Plunus, ; Fiordelisi, Soana, and Schwizer, , ; Sturm, ). Much of the existing literature on reputation can be categorized as a debate about reputation's meaning and measurement (see Rindova et al, ; Clardy, ).…”

Section: Components Of Reputation Riskmentioning

confidence: 99%

Assessing the Risks of Insuring Reputation Risk

Gatzert¹,

Schmit²,

Kolb³

2015

J of Risk & Insurance

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Reputation risk is becoming increasingly important, especially with the rapidly growing influence of social media, heightened scrutiny on reputation risk by banking and insurance regulators, and reputation's impact on organizational value. Insurers have responded to this development only recently by offering new reputation risk insurance solutions. The aim of this article is to present the first detailed academic analysis of these new insurance policies, including examination of the risks insurers face in offering such coverage. We also offer a conceptualization of reputation risk in an insurance and risk management context with focus on exposures, perils, and hazards. Our analysis indicates that loss identification and measurement generate the greatest challenges to insurers in providing reputation risk coverage. Lack of experience as well as the complexity of the chain of reputation risk events related to reputation insurance coverage present insurers with significant challenges in making this a viable line of business.

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“…Despite being a general concern for companies of all kinds, managing corporate reputation is especially important in the banking industry. In fact, a number of empirical studies have explored the relationship between reputational damages and operational losses in the banking sector (Fiordelisi, Soana, & Schwizer, ; Plunus, Gillet, & Hübner, ; Sturm, ). The conclusion is that reputational risk is a major threat for all banks, regardless of size or organizational characteristics (Limentani & Tresoldi, ).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Persistent voting decisions in shareholder meetings

Chousa

Vizcaíno-González

Neves

2017

Psychology and Marketing

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This study examined the determinants of voting decisions in shareholder meetings, with a special focus on voting persistence. The data captured votes on managerial proposals in shareholder meetings held by U.S. banks between 2003 and 2013. The dynamic panel data were analyzed using robust two‐step system generalized method of moments estimation (GMM) with orthogonal deviations. The lagged voting decision was a significant factor in explaining subsequent voting decisions. This finding provides evidence of voting persistence. Although persistence is a prominent topic in behavioral economics, studies have tended to focus on buying, consumption, and investment decisions. Persistence in voting decisions at the corporate level has been underexplored, so this article contributes to the behavioral economics literature.

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The Determinants of Reputational Risk in the Banking Sector

Cited by 31 publications

References 0 publications

Reputation, Game Theory and Entrepreneurial Sustainability

Reputation, Game Theory and Entrepreneurial Sustainability

Assessing the Risks of Insuring Reputation Risk

Persistent voting decisions in shareholder meetings

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