“…Thereby, destinations and mainstream tourism providers should tend to supply innovative products and services, proving that providers' skills can be fully adapted to the specific demands of each traveller, including preferences, abilities, needs/requirements, and type of disability. It is worth mentioning that the creation or production of any travel service is inseparably associated with its consumption, mainly when businesses and staff have provided an outstanding travel and tourism experience (de Sousa et al, 2023). Therefore, the best performance of any travel and tourism service provider, along with a successful promotion of these tailor -made services, may become fundamental factors in influencing directly tourists' engagement, participation, motivation, satisfaction, and loyalty, particularly people with any disability (Buhalis and Michopoulou, 2011;Cole et al, 2019).…”