The development and structural confirmation of an instrument for measuring the social responsibility of small and micro business in the African context

Dzansi, Dennis Yao; Pretorius, Marius

doi:10.1108/17471110910995320

Cited by 18 publications

(15 citation statements)

References 20 publications

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“…A systematic review of business, management, and ethics research literature was conducted to identify articles reporting the use of a survey that measures the stakeholders' perceptions of CSR. The concept of CSR has been variously referred to as business social responsibility, corporate social investment, corporate social performance, and corporate citizenship in the current body of knowledge (Dzansi & Pretorius, ). The study began with a broad search of the Web of Science (apps.webofknowledge.com) database using these keywords in combination with questionnaire, instrument, survey, measure, or scale.…”

Section: Methodsmentioning

confidence: 99%

Measuring corporate social responsibility: A critical review of survey instruments

Latif

Sajjad

2018

Corp Soc Responsibility Env

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The purpose of this study is to identify and review survey instruments used to evaluate stakeholders' perceptions of corporate social responsibility (CSR). In this article, the Thomson Reuters Web of Science database was used to search for relevant articles. A systematic review of published studies from 1990 to 2017 identified apposite survey instruments employed to measure the stakeholders' perceptions of CSR. Articles were analyzed for descriptive information and psychometric validity. A total of 43 survey instruments were found that measured stakeholders' CSR perception. Of those, 20 articles included all psychometric properties. In addition, the analysis suggested economic, legal, ethical, discretionary/philanthropic, social, and environmental responsibilities as common dimensions. This study contributes to CSR literature by providing several suggestions regarding the development of survey instruments to measure the stakeholders' perceptions of CSR.

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Section: Methodsmentioning

confidence: 99%

Measuring corporate social responsibility: A critical review of survey instruments

Latif

Sajjad

2018

Corp Soc Responsibility Env

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“…Environmental responsibility involves responsibility to use natural resources carefully, minimise damage, and ensure these resources will be available for future generations (Dzansi & Pretorius, 2009).For the purpose of this study, environmental responsibility is defined as all activities being carried-out by organisations to minimize waste of resources and conservation of natural resources to support sustainable development.…”

Section: Environmental Responsibilitymentioning

confidence: 99%

Exploring the corporate social responsibility activities of motor vehicle retailers

SS¹

2018

JBRMR

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Organisations often tend to justify their business activities by citing improved business performance neglecting conservation of environment in which these activities are carried-out. This research investigated the corporate social responsibility activities of motor vehicle retailers that aim to improve business performance and conserve the natural resources in the environment in Gauteng Province, South Africa. A qualitative research approach was used in this research to address the research objective and interviews were conducted with managers of motor vehicle retailers. A content analysis was used with the aid of Atlas.tiversion 7 to generate themes in analysing the primary data. The research uncovered that motor vehicle retailers execute social responsibility activities to promote environmental conservation, improve organisations' business performance, and build relationships with external stakeholders. This research provides recommendations to key stakeholders in the motor vehicle industry, and future research are also provided in this research.

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“…Different dimensions of CSR have been identified in literature by following this approach. "These dimensions include the consumers, employees, shareholders, society, the environment, and the market" (Decker, 2004;Dzansi & Pretorius, 2009;Turker, 2009). "Limitation of this model has also been identified by a number of researchers.…”

Section: Survey Instrumentmentioning

confidence: 99%

Corporate Social Responsibility Measurement Approaches: Narrative Review of Literature on Islamic CSR

Asif¹,

Batool²

2017

J. Islam. bus. manag.

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Corporate Social Responsibility (CSR) has gained wide attention during the last two decades. Different measurement instruments and approaches have been developed and applied to different sectors to measure CSR. The concept of CSR in Islam is also an important aspect to discuss and measure. Islam highlights all such areas for a business which could affect the life patterns of the related stakeholders. The aim of this study is to review the different available measurement scales that have been developed and used by different researchers in different areas of the world. Secondly, the CSR concept in Islamic perspective is relatively new as compared to conventional CSR, and a few scales have been developed on Islamic Corporate Social Responsibility (ICSR). This study is also an effort to review ICSR approaches as well. Relevant research articles were selected for this purpose. Narrative review methodology has been used, and scales and approaches were assessed chronologically to check the limitation of existing scales. As CSR is a contextual concept, it is difficult to decide which scale is the best one, but through this study, future researchers will be in a position to select any available scale according to the nature of their study.

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The development and structural confirmation of an instrument for measuring the social responsibility of small and micro business in the African context

Abstract: Purpose -The purpose of this paper is to propose an instrument, the Small Enterprise Social Responsibility Inventory (SESRI) for measuring business social responsibility (BSR) in the

Cited by 18 publications

References 20 publications

Measuring corporate social responsibility: A critical review of survey instruments

Measuring corporate social responsibility: A critical review of survey instruments

Exploring the corporate social responsibility activities of motor vehicle retailers

Corporate Social Responsibility Measurement Approaches: Narrative Review of Literature on Islamic CSR

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