SummaryTwo experimental studies were conducted to examine whether the stress-buering eects of behavioral control on work task responses varied as a function of procedural information. Study 1 manipulated low and high levels of task demands, behavioral control, and procedural information for 128 introductory psychology students completing an in-basket activity. ANOVA procedures revealed a signi®cant three-way interaction among these variables in the prediction of subjective task performance and task satisfaction. It was found that procedural information buered the negative eects of task demands on ratings of performance and satisfaction only under conditions of low behavioral control. This pattern of results suggests that procedural information may have a compensatory eect when the work environment is characterized by a combination of high task demands and low behavioral control. Study 2 (N 256) utilized simple and complex versions of the in-basket activity to examine the extent to which the interactive relationship among task demands, behavioral control, and procedural information varied as a function of task complexity. There was further support for the stress-buering role of procedural information on work task responses under conditions of low behavioral control. This eect was, however, only present when the in-basket activity was characterized by high task complexity, suggesting that the interactive relationship among these variables may depend on the type of tasks performed at work.