“…Within previous empirical work examining interest rate setting it is commonly assumed that retail interest rates are subject to structural factors such as the costs of wholesale funds (Heffernan, 1997), market structure (see Berger and Hannan, 1989;Diebold and Sharpe, 1990;Heffernan, 2002;Jackson, 1997;Neumark and Sharpe, 1992), the ownership form of banks (Ashton and Letza, 2003) or the degree of market competition (Hannan and Liang, 1993). This study extends this literature through identifying the extent of interest rate clustering in UK retail banking markets and advocating a distinct behavioural model of limited consumer recall to account for interest rate clustering.…”