Transitioning to climate-neutral cities is difficult in practice, depending on complex urban activities and involving a vast range of stakeholders. Cities need ongoing support for assessing and implementing climate-neutral solutions. Following multi-country, collaborative academic workshops on this topic, we debate the use of new technologies and integrated planning approaches. We contour a preliminary framework underpinned by five key dimensions (urban nature; urban mobility; built form; energy; and circularity), triangulated with three research pillars: 1) citizen engagement, 2) city governance decision-making, supported by 3) digital technology. This essay proposes digital technologies as a bridge between bottom-up and top-down directions, challenges silo-thinking, and informs a cross-disciplinary, integrated climate-neutral planning process (in Europe).