The Digital Transformation of the Retail Electricity Market in Spain

The study of the transformation of retail chain stores (RCS) due to the impact of digitalization on them is a new problem. The main part of modern scientific research is devoted to separate directions of digitalization and does not consider conceptual aspects of these processes. The purpose of this article is to fill the existing research gap through the development of a new system concept of the digitalization impact on RCS transformations. The study shows the need to clarify the understanding of RCS strategic transformation caused by the drivers of different digitalization processes, which are not well understood today and are not taken into account when developing digitalization strategies. This situation has an extremely negative effect on the quality of RCS development and its competitiveness. The article consistently examines insufficiently covered problems in scientific literature and offers a new conceptual approach to the impact of digitalization on companies with regard to RCS transformation. New digitalization trends and their drivers have a deep impact on RCS transformations. A new system model is needed that integrates superdrivers and the impact of digitalization on the RCS transformation. Causal and heuristic forecasts of prospects, trends and results of digitalization, including contradictory results of AI development are included. We used materials from large retail chains “Magnit”, “Perekrestok” and “M.Video-Eldorado Group”. The research methods used were system modelling, cause and effect links building and heuristic forecasting based on logical models. The main results will be useful for researchers, managers, entrepreneurs and students in developing a clear understanding of digitalization development and its impacts, in order to better work out digitalization strategies and for the development of new directions of scientific research.

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“…Digital technologies transform the ecosystems of whole industries [5]. Online retail platforms are rapidly dominating sales worldwide [6].…”

Section: Literature Review and Methodological Framework 21 Literature Reviewmentioning

confidence: 99%

Digitalization and Strategic Transformation of Retail Chain Stores: Trends, Impacts, Prospects

Malenkov

Kapustina

Kudryavtseva

et al. 2021

Journal of Open Innovation: Technology, Market, and Complexity

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“…This construction is introduced in the internal legal systems of other EU Member States. In Spain, customers have the right to choose their supplier and may contract their supply with either an authorized supplier or an authorized agent in the generation market (direct consumers only) [29]. Moreover, the consumer has the right to use the electricity distribution service, billed on the basis of the rates and conditions of their use, resulting from the distributor's tariffs approved by the regulatory authority, which is the President of the ERO.…”

Section: Catalog Of Consumer Rights On the Retail Electricity Marketmentioning

confidence: 99%

Civil and Procedural Instruments of the Consumer Protection on the Retail Electricity Market—Original Polish Model

Tarczyński

Flaga-Gieruszyńska

2022

Energies

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In the article, the authors present the specificity of the Polish retail electricity market, shaped to a considerable extent by the provisions of European Union law. The main feature of this market is granting special legal protection to individual final customers (referred to by the legislator as “household customers”) who have obtained the status of consumers in the Polish legal system. The essence of the study is not only to analyze the subjective and quantitative aspects of this market, but, above all, to analyze the civil law measures protecting these electricity consumers. These aspects constitute a unique legal structure, which is a continuation of the administrative proceedings before the President of the Energy Regulatory Office (regulatory entity). The Court of Competition and Consumer Protection (hereinafter referred to as the Court of Protection) is a specialized civil court that hears appeals against decisions of the regulatory entity, the subjects of which are actions or omissions of professional participants of the retail electricity market, which infringe the collective interests of consumers (“household customers”) as individual final customer on this market.

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“…Utility companies are also besetting with the challenge of transforming their operations to fight the competition [17]. Conventional utility companies have been used-to of integrating sources of powers based on their own portfolio.…”

Section: Utility Companies: Change In Business Modelsmentioning

confidence: 99%

“…However, the change in the energy mix will not be as easy as it sounds. The transition from centralized to decentralized energy system, incorporating multiple sources of energy generation and involving modern information and communication technologies (ICTs) is likely to change the very nature of the market, consequently affecting the production and consumption patterns, as well as changing roles of the actors involved in the process [16,17]. The transformation will have implications for all the stakeholders involved in the process, including, utility companies, consumers and regulatory bodies.…”

Section: Introductionmentioning

confidence: 99%

Business Model Innovation in Energy Businesses: Driving Factors, Trends and Implications for the Future

Shakeel

Rajala

2021

Advances in Human Factors, Business Management and Leadership

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The existing energy system is heavily centralized, where production and distribution systems are largely controlled by big utility companies. The issue of global warming, the need to reduce emissions, sustainable use of conventional hydrocarbons, and improvements in renewable energy technologies -both in terms of cost and performance -has highlighted the need to transform the energy market. The trend is further exacerbated by the advancement in technology. The transformation is said to have implications for the stakeholders involved in the process, including customers, utility companies, and regulatory bodies. The objective of this study is to explore the effect this transformation would have on the local energy system and the changes needed to be made to ensure the transition provides desired outcomes. Based on the findings, the study proposes changes companies need to make in their business models to adapt to the changing needs of the market as well as of customers.

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The Digital Transformation of the Retail Electricity Market in Spain

Cited by 31 publications

References 38 publications

Digitalization and Strategic Transformation of Retail Chain Stores: Trends, Impacts, Prospects

Digitalization and Strategic Transformation of Retail Chain Stores: Trends, Impacts, Prospects

Civil and Procedural Instruments of the Consumer Protection on the Retail Electricity Market—Original Polish Model

Business Model Innovation in Energy Businesses: Driving Factors, Trends and Implications for the Future

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