The direct and mediated relationships between supply chain coordination investments and delivery performance

Abstract

The direct and mediated relationships between supply chain coordination investments and delivery performance Giovani J.C. da Silveira Rebecca Arkader Article information:To cite this document: Giovani J.C. da Silveira Rebecca Arkader, (2007),"The direct and mediated relationships between supply chain coordination investments and delivery performance"If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -To explore the paths by which coordination investments with suppliers and customers relate to improvements in delivery speed, delivery reliability, and manufacturing lead-time. Design/methodology/approach -Regression analysis of data on supply chain coordination investment and delivery performance from 243 manufacturers from 13 countries. Findings -Results provide evidence of direct relationships between supplier coordination investment and manufacturing lead-time, and between customer coordination investment and delivery speed and delivery reliability. Moreover, they suggest that customer investment mediates the relationship between supplier investment and delivery reliability, and that supplier investment mediates the relationship between customer investment and manufacturing lead-time. Practical implications -To achieve sustainable improvements in multiple aspects of performance, management may need to invest in coordination with partners both upstream and downstream in the supply chain. Originality/value -This appears to be the first study to provide evidence of both direct and mediated relationships between supplier and customer coordination investment, and delivery performance.

Stakeholder pressure and the adoption of environmental practices: The mediating effect of training

“…Mediation testing may be conducted using correlation statistics and various methods of regression and hierarchical regression (e.g. da Silveira and Arkader, 2007; Ho et al, 2001). Using regression approaches for mediation may cause problems related to measurement error in mediator variable scores, resulting in difficulties in modeling causation and possible reverse causation (Hopwood, 2007).…”

The cultural characteristic of individualism/collectivism: A comparative study of implications for investment in operations between emerging Asian and industrialized Western countries

“…For delivery performance we used the items order fulfillment speed, delivery speed, and delivery as promised (cf. da Silveira and Arkader, 2007). The items delivery flexibility, flexibility to change output volume, and flexibility to change product mix served as measurement items for flexibility performance (cf.…”

Top Management, Green Innovations, and the Mediating Effect of Customer Cooperation in Green Supply Chains

“…Reference [45] show the manufacturer-customers partnership has a vital role in adopting green innovations and achieving overall environmental performance. Studies [27,46,47] support the positive effect of other stakeholder commitment on achieving better environmental management outcomes. Better cooperation between supply chain partners on ecological issues positively affects green managerial innovations [48].…”