The Disruptive Consequences of Discourse Fragmentation in the Organization and Delivery of Health Care: A Look Into Diabetes

Abstract

The aim of this study is to contribute to a better understanding about how discourse fragmentation is affecting the way doctors perceive the patient's role and expectations that are being redefined under the influence of media and other information sources. The diabetes case provides the empirical evidence to support the fragmentation thesis. This condition offers a unique mix of complexity, scope, and controversy to understand the dialectics of discourse fragmentation. Through a combined analysis of media discourse and experts' discourse (researchers and clinicians), this article describes the connections between the macro (the realm of the public sphere) and the micro (the localized medical practice) in the context of health care delivery. The study concludes that a fragmented media discourse tends at the same time to nourish the public perception about the "diabetes complexities" (a multifaceted and growing epidemic), and to normalize some emerging concepts such as "prediabetes" and metabolic syndrome. This fragmentation seems to have a double-edged sword effect on doctor-patient relationships; in some occasions the atomized discourse about diabetes has a clear disruptive impact on their medical practice, adding an "extra burden" to the disease management, while in other opportunities it has a more convergent effect facilitating the dialogue and the interaction between the actors.

Recovery as a Model of Care? Insights from an Australian Case Study

“…Discourse analyses are concerned with the preoccupations, practices, and processes that construct or organize any given reality (Lupton, 2003;Nahon-Serfaty, 2012;Phillips & Hardy, 2002). For the analysis used to examine the texts used by the health service organization to support implementation of the recovery, the focus was the major influences-political, economic, sociocultural, organizational-that shaped the way in which the recovery model was implemented.…”

The value of public business education in Australia: challenges and opportunities for decision makers

“…Yet overcoming the academic-practitioner divide has proved difficult in the past (Miles, 2016; Thomas et al , 2014). For a broader cross-section of society, responsible, ethical and sustainable business practices are of growing importance, with emphasis put on the leading role that business schools should play in their development (Doherty et al , 2015); however, the influencing actions of dominant policymakers and university leaders continue to steer business education towards an economic purpose (Nahon-Serfaty, 2012). This fragmentation of the discourse is making it harder to predict the overall viability of public business education, thus leaving it in an extremely vulnerable position.…”