The effect of a healthcare communication intervention — <i>ask me 3;</i> on health literacy and participation in patients attending physiotherapy

Toibin, M.; Pender, Michelle; Cusack, Tara

doi:10.1080/21679169.2017.1381318

Cited by 8 publications

(6 citation statements)

References 9 publications

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“…A good example is 'Ask Me Three' approach, a practice that encourages patients and family members to ask three speci c questions to better understand their health conditions. The practice was found to be effective in improving patient's understanding, communication skills, and compliance with health-related advice (17). In addition, there should be a mass communication to create a new norm that asking is a necessary action to protect one's bene ts.…”

Section: Discussionmentioning

confidence: 99%

Factors Associated with Health Literacy Competencies: Analysis of Thai Health Literacy Survey 2019

Khampang

Kloyiam²,

Butchon

2020

Preprint

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Background The consumption of health-related products has been increasing continuously. Information on health-related products can make it difficult for some people with limited health literacy to use. This study investigated the extent to which health literacy competencies in the aspect of consumer protection related to demographic and socio-economic factors, using data from the Thai Health Literacy Survey (THL-S) among Thai citizens aged 15 years and above (2019). Methods The THL-S used a stratified three-stage-sampling to draw a sample of Thais aged 15 years and above. Participants were interviewed with a questionnaire of 34 items measuring health literacy and 8 items measuring behavioural practices. Proportions of responses (the 6-Likert scales) in accessing, understanding, communicating and making decisions related to the consumer protection aspect were performed. Logistic regression models were used to explore the association between health literacy competencies and participant’s socioeconomic, demographic, health and social characteristics.Results Levels of difficulties in the consumer protection aspect varied among health competencies, with the most difficult in communicating and the least difficult in understanding. Half of Thais (around 42%) felt difficult to ask for information from healthcare providers. One-third of Thais (38%) experienced difficulties in accessing reliable information about medicine, cosmetic products, herbal products and food supplements. Participants who had a lower level of education, cannot read, did not have health screenings, were living in poverty, did not hold leading roles in the community, were male, had hearing impairment, or were at an older age, experienced more difficulties in practising health literacy competencies.Conclusions Vulnerable consumers face significant barriers in accessing, understanding, communicating and making decisions in the consumer protection aspect. Health literacy programs that aim to build competencies and empower vulnerable consumers should be developed. There is also a need to adapt current information on health related products to be as clear an accessible as possible but reliable to meet health literacy needs.

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Section: Discussionmentioning

confidence: 99%

Factors Associated with Health Literacy Competencies: Analysis of Thai Health Literacy Survey 2019

Khampang

Kloyiam²,

Butchon

2020

Preprint

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“…A cluster control pilot intervention study by Toibin et al. (2017) evaluated the effect of a health literacy communication intervention called Ask me 3 in two primary care physiotherapy clinics over a five‐week period. Ask me 3 focuses on using plain language, visual models and teach back to facilitate understanding.…”

Section: Discussionmentioning

confidence: 99%

Physiotherapists' views and experiences of health literacy in clinical practice

Simkins,

Breakwell,

Kumar

2023

Musculoskeletal Care

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ObjectiveUsing a qualitative design, this study aimed to explore the experience of physiotherapists' supporting patient health literacy in clinical practice, gain an understanding of their conceptualisation of health literacy, and make recommendations for improving health literacy support in clinical practice.MethodsConvenience sampling via social media was used to recruit eight participants who were all physiotherapists practicing in the United Kingdom. Semi‐structured interviews took place on Zoom during the second Covid‐19 lockdown. Interviews were audio‐recorded, transcribed, coded, and thematically analysed to uncover physiotherapists’ views on health literacy, experiences of supporting patients with health literacy and opinions and recommendations for practice.ResultsOf the eight participants, five were female and the mean years of clinical experience as a qualified physiotherapist was 5.8. Four main themes were identified: physiotherapists' conceptualisation of health literacy, identification of health literacy and skills required to support patients, training and barriers to providing health literacy‐sensitive care and recommendations for improvement.ConclusionThe findings highlighted that physiotherapists identified a patient's health literacy abilities by picking up tacit clues throughout their consultations and they pre‐dominantly viewed health literacy as the ability to read, write and communicate effectively. They reported having a limited exposure to health literacy training and recommended raising awareness and education as key to improve practice.

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“…The results of the included studies showed, in all cases, that training leads to a broader understanding of HL as a concept in therapeutic professionals. Especially the identification of HL needs, the use of less jargon, raising self-efficacy, and the awareness of adaptations in patient interaction were influenced (Attard et al, 2021;Bird et al, 2022;Finlay et al, 2019;Kaper et al, 2018;Kaper et al, 2019;Koenig & Provident, 2019;Lubasch et al, 2021;Miller-Scott, 2014;Muscat et al, 2021;Toibin et al, 2017). Educational programs should feature general information about HL, techniques to modify therapy for patients with low HL, and giving practical examples (Brown, 2016).…”

Section: Hl Education and Trainingmentioning

confidence: 99%

“…Educational programs should feature general information about HL, techniques to modify therapy for patients with low HL, and giving practical examples (Brown, 2016). They should focus on identifying the needs of patients with low HL and include strategies to promote communication between therapeutic professionals and patients (see Appendix 4 in Supplementary File 2 for recommended contents of trainings; Attard et al, 2021;Brown et al, 2012;Kaper et al, 2018;Levasseur & Carrier, 2012;Pizur-Barnekow et al, 2017;Toibin et al, 2017). In addition, it is recommended that assessment of future PTs' abilities to promote health education and teach self-management strategies take place in PT education programs.…”

Section: Hl Education and Trainingmentioning

confidence: 99%

Health literacy and the role of therapeutic professionals: A scoping review / Gesundheitskompetenz und die Rolle der Therapieberufe: Ein scoping Review

Schwendemann,

Thieme

2023

International Journal of Health Professions

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Background and aim Health literacy (HL) describes people’s knowledge, motivation, and competences to access, understand, appraise, and apply health information. Limited health literacy can clearly negatively impact health outcomes and therapeutic professionals are potentially important contact persons for patients and their relatives to address health literacy. The aim of this scoping review is to summarize the current literature regarding HL in the selected therapeutic professions (occupational therapy, physical therapy, and speech and language therapy). Methods (incl. inclusion criteria) We conducted an electronic database search in PubMed and CINAHL (EBSCO) up to September 2022. Two authors independently selected studies using the following inclusion criteria: (1) addressing the topic HL and (2) explicitly integrating therapeutic professionals. After extracting relevant information, the included articles were qualitatively analyzed using a narrative synthesis. Results We identified 39 research and non-research articles. The content analysis revealed the following 5 themes: (1) HL–related knowledge and skills, (2) Education and training regarding HL, (3) assessment of HL of their clients, (4) Preparation and communication of health-related information, and (5) HL in organizations. Discussion Most therapeutic professionals were familiar with the term HL, but a lack of deep understanding is described. However, therapeutic professionals are aware of the importance of addressing the needs of clients with low HL. An integration of HL-related issues in professional training and further research regarding concepts to screen and address HL in therapeutic practice are needed.

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The effect of a healthcare communication intervention — ask me 3; on health literacy and participation in patients attending physiotherapy

Cited by 8 publications

References 9 publications

Factors Associated with Health Literacy Competencies: Analysis of Thai Health Literacy Survey 2019

Factors Associated with Health Literacy Competencies: Analysis of Thai Health Literacy Survey 2019

Physiotherapists' views and experiences of health literacy in clinical practice

Health literacy and the role of therapeutic professionals: A scoping review / Gesundheitskompetenz und die Rolle der Therapieberufe: Ein scoping Review

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