“…After the rise of multimedia, CA efficacy has been widely applied in technology media acceptance research and has been found to be a key antecedent for acquiring a deeper understanding of the formation of user beliefs and IS/IT usage intention. Examples include e-learning and mobile learning (Reychav and Wu, 2015a, 2015b; Shah and Soror, 2019; Cheng, 2022), mobile instant messaging (Hou and Shang, 2018; Hou et al , 2019) and social networking site (Hsu et al , 2016; Hsu and Lin, 2017; Guinaliu-Blasco et al , 2019). In the e-learning and social network context, Cheng (2022) found that CA positively influences cloud-based e-learning continuance intention and performance outcomes.…”