The Effect of Electronic Banking on the Performance of Supply Chain Management of Small and Medium Businesses

Abstract

In current age, e-commerce does not just imply online buying and selling, but implies an efficient business throughout business levels, in which supply chain management can be regarded as the major pillar. The aim of this survey is to study effect of use of electronic banking services and important instruments of e-banking on performance and dimensions of supply chain performance at the first level of the SCOR model in electronics businesses. The present study is an applied research type in terms of aim, which is categorized as descriptive correlation in terms of data collection. The statistical population consists of electric supplies stores in Bushehr, of which 107 stores were selected as sample group using simple random sampling method. The questionnaire has been used as data collection instrument, that its validity has been confirmed through face and content validity through Cronbach's alpha. To analyze data, structural equation modeling using software Lisrel was used. Findings of the present study indicate that the use of e-banking services has a significant effect on performance of supply chain management. Further, among all devices of e-banking services except for POS (Point of Sale) and mobile banking, rest of the devices have a significant effect on performance of supply chain management.

The drivers of E-banking entrepreneurship: an empirical study

“…The results are also consistent with the previous findings (e.g. Akhisar et al , 2015; Hamidianpour et al , 2016; Niemand et al , 2017) that emphasized the impact of e-banking on the financial performance of banks. Furthermore, the findings are in line with other studies (e.g.…”

“…Banks are no exception and are also following the increasing trend of using the most advanced ICT in their everyday activities to stay competitive. E-banking represents the specific application of e-business in the banking sector (Hamidianpour et al , 2016). E-banking is described as a banking transaction type in which people transfer funds, query account balances, pay bills and manage online stock equity (Drigă and Isac, 2014).…”

“…It is worth noting that although a considerable stream of research (e.g. Hamidianpour et al , 2016; Ijeoma and Onuoha, 2018) has been devoted to examining performance and value creation of e-banking, there has not been much research done to evaluate the banking performance in response to the degree of e-banking entrepreneurship.…”

“…Despite the great impact of e-banking systems on the effectiveness and efficiency of banking services throughout the world, it is very clear that various banks, especially start-ups, adjust themselves with this technology with a negligible speed and insist on the use of their own traditional methods (Hamidianpour et al , 2016). One of the most important reasons for this negative attitude can be attributed to the lack of practitioners’ knowledge on the effect of e-banking technologies on the performance (Gorgani, 2016).…”

The Influence of E-Payment and E-Commerce Services on Supply Chain Performance: Implications of Open Innovation and Solutions for the Digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia

“…The adoption of e-payments in MSMEs plays an important role for consumers and merchants in terms of making payments and providing payment information [7]. An MSME e-payment system is a technology that helps businesses to compete with multi-national businesses without restrictions [8]. The use of e-payments in MSMEs can also be defined as the use of a digital payment technology that provides various benefits, both in terms of improving the quality of transactions and accuracy [9].…”