The effect of electronic payments security on e-commerce consumer perception: An extended model of technology acceptance

Abstract

This study investigates the aspects of e-payment security concerning e-commerce consumers' purchase intentions. This study further involves college students in Semarang -Indonesia as representatives of the millennial generation. Structural equation modeling (SEM) using Wrap-PLS is employed to analyze the data. The findings show a fit model to explain e-commerce customers' purchase intentions. The results of this study reveal a better mediating effect of perceived usefulness on e-payment security and customers' purchase intentions. Perceived ease of use also has a significant indirect effect, through e-payment security, on e-commerce customers' purchase intentions. In addition, understanding the ease and usability of the security aspects of the payment affects e-commerce consumers' purchase intentions. The results also give a heightened awareness of security in electronic transactions.

Decision Factors behind Cisco Networking Hardware Acceptance in Business Environments

“…Zhao and Xi, after investigating the TAM model structure, attempt to use perceived value theory to recognize factors from the service model aspect to well interpret user behavior in the adoption of Third-Party Mobile Payment service [17]. Thusi and Maduku [18] as well as Ardiansah et al [19] turn the audience's attention towards an issue that proves of vital importance when discussing enabling technologies for e-commerce, i.e., security. Subjective perception of risk in using mobile banking solutions was reported to have a strong negative effect on South African millennials' intention to begin using mobile banking applications, effectively turning out to be a significant barrier for their providers [18].…”

A Review on Electronic Payments Security

“…Clients offer charge cards and payment account details along with other private information online. These data are sometimes transmitted insecurely [9]. Electronic payments demand the improvement of information technologies.…”

“…To stay affordable, banks are introducing internet banking with the motive to achieve greater productivity as well as efficiency [22]. Efficiency is one of the favorable characteristics of the electronic payment system [9]. Electronic payment is gaining appeal among significant retailers because of the safety, efficiency, and added energy it offers to the end-user, which enhances their satisfaction of their overall purchase.…”

“…[7,20,22,31,45,65,[80][81][82][83][84][85][86]. 13 papers Supporting transaction [9,13,14,17,20,25,26,31,38,52,65,87,88].…”

“…Security issues in electronic payments are more challenging today than the other current security issues on the Internet. In electronic payments, customers must deliver credit card and payment account details [9] and personal information [10], and this Internet transfer is a tool that can be used to steal money [11]. In recent years, several studies have contributed to the multiple protection issues in the area of electronic payments [7][8][9][10], where, because of electronic payment, customers need to feel protected regarding their personal privacy concerns [11,12].…”