The effect of email invitation elements on response rate in a web survey within an online community

Petrovčič, Andraž; Petrič, Gregor; Manfreda, Katja Lozar

doi:10.1016/j.chb.2015.11.025

Cited by 89 publications

(59 citation statements)

References 57 publications

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“…A recent study found a range from 5.4% (with no compelling elements to the email) to 12.8% (with several compelling elements to the email). 60 The rates of the current study were much improved over these, likely due to fact that participants were already enrolled in the study and only the follow-up survey was emailed. In addition, although the demographics of the sample reflected the demographics of the institution, generalizations should be made with caution.…”

Section: Commentmentioning

confidence: 86%

Personalized boosters for a computerized intervention targeting college drinking: The influence of protective behavioral strategies

Braitman

Henson

2016

Journal of American College Health

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Objective Computerized interventions are cost-effective and can quickly deliver individual feedback to many students. However, in-person interventions are more efficacious. The current study sought to improve the efficacy of a popular online intervention via emailed boosters with personalized feedback. Participants Participants were 213 student drinkers at a southeastern public university, ages 18–24. Methods Students were randomized into: 1) intervention only, or 2) intervention plus booster. Alcohol consumption and related problems were assessed at baseline, 2 weeks post, and 4 weeks post. Results Boosters yielded reductions in drinking, but not alcohol-related problems. Boosters were associated with significant reductions for drinking frequency, heavy drinking days, peak drinks, and associated BAC. Protective behavioral strategies (PBS) moderated this effect, with significant reductions for students low in PBS, but not students already highly engaged in PBS use. Conclusions Easy dissemination and low cost make emailed boosters a very efficient way to promote student health.

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Section: Commentmentioning

confidence: 86%

Personalized boosters for a computerized intervention targeting college drinking: The influence of protective behavioral strategies

Braitman

Henson

2016

Journal of American College Health

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“…However as this secondary analysis is conducted by the originator of the Lottery incentives (Sauermann & Roach, 2013); Cash incentives (Pedersen & Nielsen, 2016); Trading the results of the study (Wright, 2005). Personalisation Generate a sense of community (Petrovčič, Petrič, & Manfreda, 2016); Customise user invitations (Shao, Wu, Zou, & Chen, 2015); Promote a positive researcher identity (Pan, Woodside, & Meng, 2014); Dynamic communication (Garcia, Standlee, Bechkoff, & Cui, 2009); Impression management (Garcia, Standlee, Bechkoff, & Cui, 2009). …”

Section: Research Methodsologymentioning

confidence: 99%

“…Another possible technique is the provision of a chat room for participants to communicate directly with the researcher rather than relying on the static medium of emails. Petrovčič, Petrič, and Manfreda (2016) found that creating a sense of community can increase response rates. Contextual factors such a researcher's identity or affiliation may also affect the response rate.…”

Section: The Challenge Of Rising Nonresponse Ratesmentioning

confidence: 99%

“…Participants who drop out may conflate the results Text appeals may also impact the response rate. Using text appeals to the ego (Pedersen & Nielsen, 2016) and 'pleas for help' (Petrovčič et al, 2016) can increase response rates. McPeake et al (2014) observed that targeting the right population may be a key determinant to improving response rates.…”

Section: Strategies Used To Improve Response Ratesmentioning

confidence: 99%

“…Customised reminders (Sauermann & Roach, 2013 (Petrovčič, Petrič, & Manfreda, 2016); Text appeals to the ego (Pedersen & Nielsen, 2016).…”

Section: Remindersmentioning

confidence: 99%

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Internet Mediated Research: Challenges and Issues

Padayachee

2016

SACJ

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This article surveys the challenges of and issues associated with conducting internet mediated research. The article explores the use of online platforms and in particular social media platforms for research purposes. Additionally the methodological considerations are demonstrated with examples from the author's praxis. The review involves examining two case studies based on the design science methodology and the Delphi technique. This paper evaluates the performance of these methods under the internet mediated research paradigm.

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Methods to increase response to postal and electronic questionnaires

Edwards,

Roberts,

Clarke

et al. 2023

Cochrane Database of Systematic Reviews

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Background Self‐administered questionnaires are widely used to collect data in epidemiological research, but non‐response reduces the effective sample size and can introduce bias. Finding ways to increase response to postal and electronic questionnaires would improve the quality of epidemiological research. Objectives To identify effective strategies to increase response to postal and electronic questionnaires. Search methods We searched 14 electronic databases up to December 2021 and manually searched the reference lists of relevant trials and reviews. We contacted the authors of all trials or reviews to ask about unpublished trials; where necessary, we also contacted authors to confirm the methods of allocation used and to clarify results presented. Selection criteria Randomised trials of methods to increase response to postal or electronic questionnaires. We assessed the eligibility of each trial using pre‐defined criteria. Data collection and analysis We extracted data on the trial participants, the intervention, the number randomised to intervention and comparison groups and allocation concealment. For each strategy, we estimated pooled odds ratios (OR) and 95% confidence intervals (CI) in a random‐effects model. We assessed evidence for selection bias using Egger's weighted regression method and Begg's rank correlation test and funnel plot. We assessed heterogeneity amongst trial odds ratios using a Chi 2 test and quantified the degree of inconsistency between trial results using the I 2 statistic. Main results Postal We found 670 eligible trials that evaluated over 100 different strategies of increasing response to postal questionnaires. We found substantial heterogeneity amongst trial results in half of the strategies. The odds of response almost doubled when: using monetary incentives (odds ratio (OR) 1.86; 95% confidence interval (CI) 1.73 to 1.99; heterogeneity I 2 = 85%); using a telephone reminder (OR 1.96; 95% CI 1.03 to 3.74); and when clinical outcome questions were placed last (OR 2.05; 95% CI 1.00 to 4.24). The odds of response increased by about half when: using a shorter questionnaire (OR 1.58; 95% CI 1.40 to 1.78); contacting participants before sending questionnaires (OR 1.36; 95% CI 1.23 to 1.51; I 2 = 87%); incentives were given with questionnaires (i.e. unconditional) rather than when given only after participants had returned their questionnaire (i.e. conditional on response) (OR 1.53; 95% CI 1.35 to 1.74); using personalised SMS reminders (OR 1.53; 95% CI 0.97 to 2.42); using a special (recorded) delivery service (OR 1.68; 95% CI 1.36 to 2.08; I 2 = 87%); using electronic reminders (OR 1.60; 95% CI 1.10 to 2.33); using intensive follo...

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The effect of email invitation elements on response rate in a web survey within an online community

Cited by 89 publications

References 57 publications

Personalized boosters for a computerized intervention targeting college drinking: The influence of protective behavioral strategies

Personalized boosters for a computerized intervention targeting college drinking: The influence of protective behavioral strategies

Internet Mediated Research: Challenges and Issues

Methods to increase response to postal and electronic questionnaires

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