The Effect of Emotional Intelligence on Four Dimensions of knowledge Conversion in Selected Industrial Organizational

Abstract

<p class="zhengwen"><span lang="EN-GB">There is a relation between Emotional intelligence, knowledge management and culture of each organization. In this research the impact of organizational cultures have been studied. The methodology has been used for this research was descriptive. According to type and size of their projects, organizational culture was estimated as bureaucratic in seven organizations. The Quinn organizational culture questionnaire along with several interviews with managers verified the bureaucratic culture in four organizations. The applied tool for data collection was a questionnaire consisting of 33 questions. Moreover, the sample size was 344 employees in four organizations. To investigate the reliability of the questionnaire the Cronbach’s alpha value has been measured and the validity has been confirmed by the field. Moreover, according to Goleman’s emotional intelligence model the five factors have been measured in the selected organizations. Also the knowledge management‘s Model presented by Nonaka and Takeuchi has been used by considering four presented elements. </span></p><p class="zhengwen"><span lang="EN-GB">The results demonstrated that in the bureaucratic cultures, externalization and combination are in a proper status. Analyzing the research data depicted the relationship between different dimensions of emotional intelligence and the ability of individuals in different aspects of converting the knowledge. For example Social skill and empathy ability of individuals have a positive and significant relationship with socialization. </span></p>