The effect of enterprise social networks use on exploitative and exploratory innovations

Abstract

Purpose The purpose of this paper is to investigate the links between the enterprise social networks (ESN) use and the exploitative and exploratory innovations and deepen the analysis by examining the mediating role of the sub-dimensions of intellectual capital (IC) in these relationships. Design/methodology/approach The authors use a quantitative method based on the questionnaire administrated to a sample of 248 middle managers working in Tunisian ICT firms. Regarding the data analysis, the authors use a partial least square-structural equation modeling (PLS-SEM) method. Findings Results highlight that whereas exploratory innovation is positively linked to human capital (HC) and social capital (SC), exploitative innovation is positively associated with HC. Findings show that the ESN use is linked positively to exploitative innovation and this link is mediated by HC. The data analysis also revealed that HC and SC mediate the link between ESN use and exploratory innovation. Originality/value Although limited studies have investigated the effect of the ESN use on firms, this research pioneers the examination of the effect of the ESN use on exploitative and exploratory innovations within ICT firms and the mediating roles of HC, SC and organizational capital that have never been explored. Findings are highlighted along with interesting insights for managers and outline the key aspects related to the ESN use that may improve the sub-dimensions of IC and boost exploitative and exploratory innovations.

Firm's Value Exploration: The Impact Of Intellectual Capital and Net Working Capital

“…+ MVE = Stock price at the end of April after financial year-end of company (Deswanto & Siregar, 2018) multiplied with outstanding shares (market capitalization) (Loh et al, 2017;Xu et al, 2007) D = Book value of total debts (current liabilities + long-term liabilities) TA = Book value of total assets This research also control for other variables: 1) Age, the longer the companies sampled have been established, it has the more time to convert HC to SC (Nimtrakoon, 2015;Berraies, 2019). 2) Leverage is measured by the ratio of total debts to total assets (Altaf & Ahmad, 2019;Ginesti et al, 2018;Sardo & Serrasqueiro, 2017).…”

Adoption of Social Media in Socio-Technical Systems: A Survey

“…From the perspective of open innovation theory, companies can benefit from internal and external collaboration (social media, internal blogs and Web 2.0/3.0). The research reported in [84] shows the results of a quantitative study conducted within a sample of ICT companies located in Tunisia through informal interviews via Linkedin with various executives of Tunisian companies. The results underline the importance of the use of social media in the promotion of innovation actions and in the creation and strengthening of interactions and links among users.…”

“…Indeed, few works systematically exploit those kinds of analyses [58,81,91,97]. • A positive note is represented by the fact that a number of research works include at least a basic intuitive evaluation of the users' motivations and the integration costs, which may drive the concrete adoption of the designed solution [61,62,81,84,97,106].…”

“…It is also positive that several works present or propose an evaluation of the results of the transition process, after initially considering both possible new benefits and problems for the whole organization, e.g. [60,61,77,79,81,84,85]. [102] Smart cities [103] Smart cities [104] Smart cities [105] E-government [106] E-government [107] E-government…”

Are digital technologies killing future innovation? The curvilinear relationship between digital technologies and firm's intellectual property

“…Thus, ICT and digital technologies represent a driving force that, so far, was transforming the way through which organizations create, develop, and use their knowledge or intellectual assets for growth (Ramadan et 2019) stated that digital technologies are a key determinant of intellectual property. Furthermore, according to Berraies (2019), digital technologies can improve the way through which employees do their tasks. Hence, digital technologies may increase the autonomy, engagement and creativity of employees (Cai et al, 2020;Flores et al, 2020).…”