The Effect of Information Exchange on Inter-Functional Coordination within Hospital Supply Chain: Case of Moroccan University Hospital

Abstract

This research aims to explore the causal relationship between the information exchanged and inter-functional coordination (IFC) in the Hospital Supply Chain (HSC) context "Case of Moroccan University Hospital (MUH)". Specifically, the research aims to identify the dimensions of information exchanged the most significant and that influencing between services directly involved in the pharmaceutical and information flows associated within the MUH. To achieve this goal, we conducted 20 semi-structured interviews with all the key players in this HSC: administrators, doctors, pharmacists, nurses and supervisors.