The Effect of Leadership on Organizational Citizenship

Öztürk, Cemal; Ay, Yusuf

doi:10.1007/978-3-319-14908-0_6

Cited by 2 publications

(5 citation statements)

References 51 publications

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“…The discrepancy between the findings is probably due to differences in personal and organizational factors affecting OCB. Based on past research, OCB leads to better individual and organizational performance [7,8,10,11,13,15,17,41] and these behaviors can be enhanced through managerial measures, especially appropriate leadership style [18,20]. Therefore, considering that nurses are the largest healthcare staffs who are responsible for quality health care in hospitals, assessing the status of these behaviors in nurses is one of the priorities of nursing management.…”

Section: Discussionmentioning

confidence: 99%

“…The OCB questionnaire includes five subscales of altruism (3 items), conscientiousness (3 items), courtesy (2 items), civic virtue (3 items), and sportsmanship (4 items). Civic virtue is characterized by behaviors that show nurses' deep concerns, active interest, and participation in the organization's life [12,18]. Conscientiousness is a behavior beyond the defined organizational requirements (e.g., using time more efficiently or producing at higher levels).…”

Section: Methodsmentioning

confidence: 99%

“…Sportsmanship refers to enduring inevitable complications and overworking without objection. Finally, courtesy reflects the way nurses interact with colleagues, supervisors, and clients of the organization [16,18]. The validity of the Persian version of this questionnaire has been confirmed using the content validity method [8,31].…”

Section: Methodsmentioning

confidence: 99%

“…In addition, OCB plays a significant role in providing highquality services to internal and external customers [8,13]. In previous studies have shown that management practices have a significant positive effect on OCB [7,[17][18][19][20][21] and that OCB can be strengthened by appropriate leadership styles and management policies [18,20].…”

Section: Conceptual Framework and Aim Of The Studymentioning

confidence: 99%

“…Previous studies have shown that management practices have a significant positive effect on OCB and that OCB can be strengthened by appropriate leadership styles and management policies [7,[17][18][19][20][21]. In this regard, Ozturk and Ay [18], and Rogers [20] showed that leadership, especially transformational leadership, has a positive effect on OCB and employees' commitment. A number of studies have shown that spirituality in the workplace [11,14], emotional intelligence [9], job satisfaction [8], and social capital [10] are effective on nurses' OCB.…”

Section: Introductionmentioning

confidence: 99%

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Association between organizational citizenship behavior and patient safety culture from nurses’ perspectives: a descriptive correlational study

Jafarpanah

Rezaei

2020

BMC Nurs

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Background: Nurses play a key role in providing patient safety. It is known that patient safety requires the improvement of patient safety culture, which can be a difficult process. One of the current challenges of hospitals is to explore the ways to improve patient safety culture. Organizational citizenship behaviors are one of the factors, which can develop organizational culture including safety culture; however, its role is not well established. Methods: In this cross-sectional study, a stratified random sample of 214 nurses was selected from a largest teaching hospital in west of Iran. The institutional research board approved the study protocol. Data were collected using three self-report questionnaires: demographic information; hospital survey on patient safety culture (HSPSC); and organizational citizenship behaviors questionnaire. Data were analyzed using Spearman's correlation coefficient test in SPSS (α < 0.05). Results: Organizational citizenship behaviors were found to be at an intermediate level (56.84 ± 16.22). However, some of its dimensions, including sportsmanship, civic virtue, and courtesy, were at weak levels (< 50%). The mean percentage of positive responses to the patient safety culture was 49.00 ± 14.01. The patient safety culture had significant positive correlations with organizational citizenship behaviors (r = 0.349, P = 0.001) and dimensions of altruism (r = 0.255, P = 0.001), civic virtue (r = 0.434, P = 0.001), and courtesy (r = 0.214, P = 0.001). Conclusion: Our findings proposed the hypothesis that OCB has a statistical significant impact on PSC. Low levels of civic virtue, sportsmanship and courtesy behaviors may be indicative low nurses' interest in participating in organizational affairs and nurses' low attention to measures that prevent harm to their organization. It is recommended that nursing managers focus more on these dimensions, identifying influintioal factors and taking appropriate management measures to promote these behaviors. If our findings are confirmed in future studies, nursing managers can consider the development of organizational citizenship behaviors as one of the managerial approaches for promoting a patient safety culture.

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Section: Discussionmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

Section: Conceptual Framework and Aim Of The Studymentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Association between organizational citizenship behavior and patient safety culture from nurses’ perspectives: a descriptive correlational study

Jafarpanah

Rezaei

2020

BMC Nurs

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Examination of the Effectiveness of School Leadership: A Second-order Meta-analysis Study

KAYA

2023

Research in Educational Administration and Leadership

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This study aimed to examine the effectiveness of school leadership by exploring the relationships between various school leadership models and practices and different school outcomes, including organizational, teacher, and student outcomes. Data for this study were retrieved from multiple databases, including Web of Science, Scopus, ERIC, Academic Search Ultimate, and TR Dizin-Turkish national index. The analysis synthesized findings from 23 meta-analysis studies, utilizing second-order meta-analysis with the random-effects model. The study revealed a significantly positive relationship between school leadership and school outcomes, with a high level of correlation (mean effect size: 0.46). Additionally, this relationship varied significantly based on the type of school leadership, school outcome, and the quality of the studies conducted.

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The Effect of Leadership on Organizational Citizenship

Cited by 2 publications

References 51 publications

Association between organizational citizenship behavior and patient safety culture from nurses’ perspectives: a descriptive correlational study

Association between organizational citizenship behavior and patient safety culture from nurses’ perspectives: a descriptive correlational study

Examination of the Effectiveness of School Leadership: A Second-order Meta-analysis Study

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