The Effect of Organizational Culture and Manufacturing Strategy on Firm Performance through Business Process Re-engineering

Siagian, Hotlan; Semuel, Hatane; Widjaja, William

doi:10.17706/ijeeee.2017.7.3.191-201

Cited by 2 publications

(3 citation statements)

References 22 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…As such, hotel facilities with a clear mission could significantly improve upon their performance levels. This finding is consistent with studies by Oberf€ oll et al (2018) and Siagian et al (2017). Siagian et al (2017) have found a mission to significantly influence the output of firms in East Java, Indonesia.…”

Section: Significance Of Path Coefficientssupporting

confidence: 92%

“…This finding is consistent with studies by Oberf€ oll et al (2018) and Siagian et al (2017). Siagian et al (2017) have found a mission to significantly influence the output of firms in East Java, Indonesia. Lunenburg (2012) supported the importance of mission in improving an establishment's performance by asserting that successful companies often have a clear sense of mission and plan that defines business goals and strategic priorities and expresses a vision of how a business should look into the future.…”

Section: Significance Of Path Coefficientssupporting

confidence: 92%

See 1 more Smart Citation

Does organisational culture determine performance differentials in the hospitality industry? Evidence from the hotel industry

Seidu

Mensah

Issau

et al. 2021

JHTI

View full text Add to dashboard Cite

PurposeThe purpose of the study is to examine performance differentials in the hospitality industry through organisational culture.Design/methodology/approachThe study adopted the positivism philosophy, thus relying on the quantitative approach. A structured questionnaire was deployed to gather data from 162 sampled respondents.FindingsThe study finds that mission, involvement and consistency as dimensions of organisational culture have a significant positive relationship with performance of the hotels. However, adaptability as an organisational culture dimension has no statistically significant relation with performance.Practical implicationsThrough this study, key stakeholders in the hospitality industry will understand that deploying organisational culture in businesses is important in enhancing performance of businesses.Originality/valueThe study is underpinned by the organisational excellence theory, and its main contribution to the literature is by proposing that when firms deploy excellent cultural attributes, their performance will improve.

show abstract

Section: Significance Of Path Coefficientssupporting

confidence: 92%

Section: Significance Of Path Coefficientssupporting

confidence: 92%

Does organisational culture determine performance differentials in the hospitality industry? Evidence from the hotel industry

Seidu

Mensah

Issau

et al. 2021

JHTI

View full text Add to dashboard Cite

show abstract

“…Also, a study covered 37 manufacturing firms in Indonesia found a positive relationship between organizational culture and performance. However, manufacturing strategy was found to have stronger effect on performance than culture (Siagian et al, 2017). So, the following hypothesis was proposed:…”

Section: Industry Comparisonmentioning

confidence: 99%

Assessing the impact of organizational culture on achieving business excellence with a moderating role of ICT

Kassem

Ajmal

Gunasekaran³

et al. 2018

BIJ

View full text Add to dashboard Cite

Purpose The purpose of this paper is to discover the impact of different dimensions of organizational culture (mission culture, adaptability culture, involvement culture and consistency culture) on business excellence results criteria (customer results, people results, society results and business results) in the United Arab Emirates (UAE) and explore the moderating role of information and communication technology (ICT) use in both service and manufacturing industries. Design/methodology/approach Data were collected by questionnaire from 448 managers in nine companies that have won the Sheikh Khalifa Excellence Award in the last three years. Structural equation modeling was used to examine the data. Findings Organizational culture is significantly related to business excellence. However, these effects varied for different business excellence criteria. Three organizational culture types had a significant positive role in achieving excellent customer-related results. All four types of organizational culture had a positive role in achieving excellent people-related results. Only two culture types had significant role in achieving excellent society-related results. Business results were positively related to a balance between the four types of organizational culture. ICT use moderated the relationship between organizational culture and results related to customers, people and business, but not society. Research limitations/implications This study had some conceptual limitations. In particular, it considered the organizational culture as four types in the research model, but without structuring the indices under each type. It also had some methodological limitations. It was cross-sectional and used a self-administered questionnaire, which means that no causal relationships can be implied, and there may have been some bias in responding. Originality/value This is one of the first studies that investigate the relationship between organizational culture and business excellence in UAE excellence award-winning companies.

show abstract

The Effect of Organizational Culture and Manufacturing Strategy on Firm Performance through Business Process Re-engineering

Cited by 2 publications

References 22 publications

Does organisational culture determine performance differentials in the hospitality industry? Evidence from the hotel industry

Does organisational culture determine performance differentials in the hospitality industry? Evidence from the hotel industry

Assessing the impact of organizational culture on achieving business excellence with a moderating role of ICT

Contact Info

Product

Resources

About