The Effect of Perceived Organizational Support on Affective Commitment and Job Performance: Mediating Role of OBSE

Arshadi, Nasrin; Hayavi, Ghazal

doi:10.1016/j.sbspro.2013.06.637

Cited by 54 publications

(47 citation statements)

References 13 publications

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“…The results of this study are in line with several previous studies, namely; [18], [19], [20], [21]. In order to improve CS performance, organizational support from each bank leader in Kupang City is needed.…”

Section: Discussionsupporting

confidence: 89%

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Roles of Organizational Support as a Moderator Relationship between Personality and Employers’ Performance: A Case of Customer Service in Banking Industry of Kupang City- Indonesia

Noach¹,

Samadara²,

Sahetapy³

2019

Proceedings of the Proceedings of the 1st International Conference on Engineering, Science, and Commerce, ICESC 2019, 18-19 Oct

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This study is aimed at analyzing the influence of personality towards performance, organizational support towards performance, as well as organizational support as a moderator of the relationship between personality and employers' performance in the banking industry in Kupang City, East Nusa Tenggara Province, Indonesia. The research sample was 92 respondents from a total of 124 customer service (CS). The analysis was conducted using moderation regression (MRA) with SPSS Version 20. The results showed that (1) personality has got a significant effect on performance, (2) organizational support has got a positive and significant effect on performance, and (3) organizational support has got a significant positive effect in moderating the relationship between personality and employers performance

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Section: Discussionsupporting

confidence: 89%

“…POS has got a positive influence on employers' performance [17]. [20] & [21] argue that POS improves employers' performance. Based on the statements above, we declare our hypotheses, H2: Organizational support has got a positive effect on the performance of CS.…”

Section: Job Performancementioning

confidence: 99%

Roles of Organizational Support as a Moderator Relationship between Personality and Employers’ Performance: A Case of Customer Service in Banking Industry of Kupang City- Indonesia

Noach¹,

Samadara²,

Sahetapy³

2019

Proceedings of the Proceedings of the 1st International Conference on Engineering, Science, and Commerce, ICESC 2019, 18-19 Oct

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“…Besides that, over the duration of time many researchers have proven a positive and significant relationship between Perceived Organization Support and OCB among employees in an organization (Eisenberger et al, 1986;Eisenberger et al, 1990;Hutchison, 1997;Randall et al, 1999;O'Driscoll & Randall, 1999;LaMastro, 2008). Furthermore, the findings of the research determines that when the organization values its employee's, the tendency of the employees is to be loyal to the organization that results in dedication, high job satisfaction and determination to perform task which is in-line with the organization's goals and objectives as mentioned by Arshadi and Hayavi (2011). Therefore it can be hypothesized that;…”

Section: Perceived Organizational Support (Pos)mentioning

confidence: 95%

The Influence of Job Satisfaction, Job Motivation & Perceived Organizational Support towards Organizational Citizenship Behavior (OCB): A Perspective of American-Based Organization in Kulim, Malaysia

Osman¹,

Othman²,

Rana³

et al. 2015

ASS

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In today's competitive world, every individual is striving to be ahead of others and create a better future for themselves. This research is designed to focus on manufacturing based industry in Kulim, Malaysia. The aim of present study is to investigate how job satisfaction, job motivation and perceived organizational support affect the OCB in American-Based Organization in Kulim. Data were collected from 300 employees of three different organizations. For collecting the data, survey method was used with a structured questionnaire. It is found in the study that job satisfaction, job motivation and perceived organizational support have highly positive correlation with organizational citizenship behavior. However, Perceived Organizational Support has the highest correlation with OCB. It happens because when the employees receive support from the organization, they will be elevated to perform better for the organization. Support in terms of rewards and incentives can further increase the motivation level of employees. So foreign companies should emphasize on these issues to increase OCB among the employees so that they can be devoted for the organizations.

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“…As a result, it is important to examine factors that can foster personal well-being and professional growth with a potential return of investment in terms of higher productivity and greater loyalty. Indeed, employees who perceive that their organization is supportive show higher performance, proactive behaviors, reduced absenteeism, and a lessened intention of quitting their job (Eisenberger et al, 1997; Riggle et al, 2009; Arshadi and Hayavi, 2013; Caesens et al, 2016). …”

Section: Introductionmentioning

confidence: 99%

Perceived Organizational Support for Enhancing Welfare at Work: A Regression Tree Model

2016

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When trying to examine outcomes such as welfare and well-being, research tends to focus on main effects and take into account limited numbers of variables at a time. There are a number of techniques that may help address this problem. For example, many statistical packages available in R provide easy-to-use methods of modeling complicated analysis such as classification and tree regression (i.e., recursive partitioning). The present research illustrates the value of recursive partitioning in the prediction of perceived organizational support in a sample of more than 6000 Italian bankers. Utilizing the tree function party package in R, we estimated a regression tree model predicting perceived organizational support from a multitude of job characteristics including job demand, lack of job control, lack of supervisor support, training, etc. The resulting model appears particularly helpful in pointing out several interactions in the prediction of perceived organizational support. In particular, training is the dominant factor. Another dimension that seems to influence organizational support is reporting (perceived communication about safety and stress concerns). Results are discussed from a theoretical and methodological point of view.

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The Effect of Perceived Organizational Support on Affective Commitment and Job Performance: Mediating Role of OBSE

Cited by 54 publications

References 13 publications

Roles of Organizational Support as a Moderator Relationship between Personality and Employers’ Performance: A Case of Customer Service in Banking Industry of Kupang City- Indonesia

Roles of Organizational Support as a Moderator Relationship between Personality and Employers’ Performance: A Case of Customer Service in Banking Industry of Kupang City- Indonesia

The Influence of Job Satisfaction, Job Motivation & Perceived Organizational Support towards Organizational Citizenship Behavior (OCB): A Perspective of American-Based Organization in Kulim, Malaysia

Perceived Organizational Support for Enhancing Welfare at Work: A Regression Tree Model

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