The Effect of Political Environment on Service Delivery: A Study of Political Instability, Patronage and Factionalism in a Municipal Environment

Tsako, Vuyiwe

doi:10.22259/2642-8318.0203002

Cited by 2 publications

(1 citation statement)

References 16 publications

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“…Decelerators, such as the police and politicians, are responsible for maintaining order and law and preventing protests from turning violent. [49] suggests that prolonged periods of unemployment, income inequality, weak law enforcement, gender inequality, alcohol abuse, patriarchal factors of masculinity, and poor parenting are among the factors that contribute to violence. Municipalities must understand their role in solving these underlying issues and adopt the right procedures to prevent future protests.…”

Section: Relative Deprivation Reasons and Factors Influencing Service...mentioning

confidence: 99%

An investigation into the causes and impact of service delivery protests on political stability: perceptions from the social contract and relative deprivation

Ragolane,

Malatji

2024

Eureka: SH

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Service delivery protests in South African municipalities are common due to governance issues. The ongoing discussions around service delivery protests in South Africa are an indication of a much-needed holistic approach to addressing the needs of the people. The objective of this study is to explore the reasons behind and effects of service delivery protests on political stability with perspectives, gained from the ideas of the social contract and relative deprivation. This study explored the individualized experiences, attitudes, and motives of persons engaging in service delivery protests using a qualitative research methodology based on an interpretivism approach. A detailed knowledge of the complex dynamics underpinning these protests was revealed using in-depth interviews, content analysis, and participant observation. The research has found that when promises of basic services and socioeconomic growth are not kept, there is a perceived breakdown of the social contract between residents and the government. Additionally, relative deprivation appeared as a major element influencing protest mobilization as people and communities perceived injustice and discontent when they contrasted their socioeconomic situation to others. Protests in the delivery of services have been found to have a variety of effects on political stability. Although they can spur government responsiveness and policy change, they also present stability hazards and the possibility of bloodshed. The study suggests a Cooperative government model to reduce protests and promote stability. This model focuses on protection, participation, and provision to ensure effective decision-making and service delivery that meets the people's needs.

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Section: Relative Deprivation Reasons and Factors Influencing Service...mentioning

confidence: 99%

An investigation into the causes and impact of service delivery protests on political stability: perceptions from the social contract and relative deprivation

Ragolane,

Malatji

2024

Eureka: SH

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Hello darkness my old friend: How policy learning can contribute to value destruction

Zaki

2024

Policy Studies Journal

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For decades, policy learning has been often viewed as a force for the common good, a process that aims at creating value for the public through problem‐solving. While learning can indeed contribute to value creation, darkness also lurks therein, where learning can also contribute to value destruction. Yet, the dark side of policy learning remains under‐explored and under‐theorized, particularly going beyond meso‐level policy and organizational failures or “mishaps.” This article draws on policy learning and value theories to conceptualize two types of policy learning failures and plot how they can contribute to the destruction of value in the public sphere: misdirected learning design failures (non‐deliberate and cybernetic) and normative failures (intentional and deontological). This is done while addressing the two key facets of value in the public sphere; public values, being the guiding principles of policymaking and governance, as well as public value, being the worth of public services delivered to the citizenry. In doing so, this contributes to the literature by addressing calls for exploring the dark side of learning, expanding our understanding of learning outcomes beyond organizational and policy level implications, and developing novel fundamental understandings of value destruction mechanisms.

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The Effect of Political Environment on Service Delivery: A Study of Political Instability, Patronage and Factionalism in a Municipal Environment

Cited by 2 publications

References 16 publications

An investigation into the causes and impact of service delivery protests on political stability: perceptions from the social contract and relative deprivation

An investigation into the causes and impact of service delivery protests on political stability: perceptions from the social contract and relative deprivation

Hello darkness my old friend: How policy learning can contribute to value destruction

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