The Effect of Rapport in Forensic Interviewing

Collins, Roger; Lincoln, Robyn; Frank, Mark G.

doi:10.1375/pplt.2002.9.1.69

Cited by 164 publications

(195 citation statements)

References 12 publications

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“…This fact is perhaps unsurprising, because there are numerous reasons to expect that interviewing witnesses remotely would be counterproductive. For instance, we know that interviewers who take efforts to develop rapport with witnesses can elicit significantly more detailed and accurate memory reports from those witnesses (Collins, Lincoln, & Frank, 2002;Vallano & Schreiber Compo, 2011). However, social psychological research shows that face-to-face interaction is typically beneficial to rapport-building (Drolet & Morris, 2000); other research from the videoconferencing literature suggests that rapport-building is often less successful in VMC than in faceto-face interactions, with mutual liking harder to establish (Fullwood, 2007;Fullwood & Finn, 2010;Straus, Miles, & Levesque, 2001).…”

Section: Videoconferencing With Witnessesmentioning

confidence: 99%

Remembering remotely: would video-mediation impair witnesses' memory reports?

Nash

Houston

Ryan

et al. 2013

Psychology, Crime & Law

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Section: Videoconferencing With Witnessesmentioning

confidence: 99%

Remembering remotely: would video-mediation impair witnesses' memory reports?

Nash

Houston

Ryan

et al. 2013

Psychology, Crime & Law

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“…Furthermore, a few studies (Collins, Lincoln, & Frank, 2002;Kieckhaefer et al, 2014;Vallano & Schreiber Compo, 2015) have experimentally examined the influence of rapport with findings indicating that rapport building is beneficial to witness recall, that rapport reduces witness anxiety, and, if post-event information is given, the timing of rapport building is important and does influence eyewitness memory. Even though these studies have showed positive results with regard to the benefits of rapport, the need for more research on forensic rapport is acknowledged (Abbe & Brandon, 2013;Vallano & Schreiber Compo, 2015).…”

Section: Rapportmentioning

confidence: 99%

Establishing and Maintaining Rapport in Investigative Interviews of Traumatized Victims: A Qualitative Study

Risan

Binder

Milne

2017

Policing: A Journal of Policy and Practice

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The study aim was to explore the factors considered important and useful in facilitating safety and building rapport in police investigative interviews with traumatized interviewees. We conducted 21 semi-structured interviews of police investigators involved in investigative interviewing of victims after the Utøya massacre on 22 July 2011 in Norway. Using a thematic analysis based on a reflexive hermeneutic-phenomenological epistemology, four themes emerged: (1) Preparation through planning, reflection, and openness: balancing knowing and being receptive; (2) Using first impressions, casual conversation and communicating expectations to make the interviewee comfortable; (3) Getting closer to the experience of the interviewee through engagement, adaptation, and understanding; and (4) Handling negative feelings and being receptive in the interview relationship. We discuss the findings in relation to current theory and research on investigative interviewing and highlight the importance of working on an emotional level to facilitate rapport when interviewing traumatized interviewees.3

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“…The desire to maintain a social distance from persons with mental health problems has been found in other studies in the US (Broussard et al 2011) and the UK (Pinfold et al, 2003), and is considered to be one of the factors influencing the quality of interactions between the police and this group of individuals. This could be a crucial component in the interviewing of vulnerable witnesses especially, as good rapport is considered to be imperative to successful witness interviewing practices (Collins, Lincoln & Frank, 2002;Vallano & Como, 2011 …”

Section: Detective Constablementioning

confidence: 99%

Legal professionals and witness statements from people with a suspected mental health diagnosis

Reavey

Wilcock

Brown

et al. 2016

International Journal of Law and Psychiatry

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Individuals with mental health problems are considered to be part of a group labeled 'vulnerable' in forensic psychology literature and the legal system more generally. In producing witness statements, there are numerous guidelines in the UK, designed to facilitate the production of reliable and valid accounts by those deemed to be vulnerable witnesses. And yet, it is not entirely clear how mental health impacts on reliability and validity within the judicial system, partly due to the diversity of those who present with mental health difficulties. In this paper, we set out to explore how legal professionals operating in the UK understand the impact of mental distress on the practical production of witness testimonies. Twenty legal professionals, including police officers, judges, magistrates and detectives were involved in a semi-structured interview to examine their knowledge and experience of working with mental health problems, and how they approached and worked with this group. A thematic analysis was conducted on the data and specific themes relevant to the overall research question are presented. These include a) dilemmas and deficiencies in knowledge of mental health, b) the abandonment of diagnosis and c) barriers to knowledge: time restrictions, silence, professional identity and fear. Finally, we explore some of the implications of these barriers, with regard to professional practice.

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The Effect of Rapport in Forensic Interviewing

Cited by 164 publications

References 12 publications

Remembering remotely: would video-mediation impair witnesses' memory reports?

Remembering remotely: would video-mediation impair witnesses' memory reports?

Establishing and Maintaining Rapport in Investigative Interviews of Traumatized Victims: A Qualitative Study

Legal professionals and witness statements from people with a suspected mental health diagnosis

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