The effect of residents’ perception of hotel social responsibility on overall attitude toward tourism

Boğan, Erhan; Dedeoğlu, Bekir Bora; Dedeoğlu, Sevgi Balikçioğlu

doi:10.1108/tr-08-2019-0353

Cited by 20 publications

(14 citation statements)

References 69 publications

(94 reference statements)

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“…A cost-effective operational approach can be achieved by sharing labor and resources. Taking social responsibilities can gain better support from the community because residents’ perception on social responsibility practices will affect their overall attitude toward tourism (Boğan et al , 2020). Better collaboration with government and the financial sector will effectively improve the risk resistant ability.…”

Section: Discussionmentioning

confidence: 99%

A dynamic model of crisis management from a stakeholder perspective: the case of COVID-19 in China

Zhang

Hua

et al. 2021

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Purpose This study aims to develop a holistic and dynamic model that governs the various relationships among the critical factors of crisis management from a stakeholder perspective in the context of China’s COVID-19 epidemic outbreak. Design/methodology/approach Data were collected from 731 textual sources, and the text mining technique identified the themes of a holistic crisis management model. Then, content analysis was applied to reveal in-depth insights into the themes. Findings From a stakeholder perspective, the model comprises six elements: political environment, economic environment, technology, social environment, health and science and international relationships, which relate significantly to four procedural actions: prevention, response, recovery and adaptation. The overlapping stages and situational dynamic mechanisms of the process are another two new major findings of this study; learning and preparing are threaded throughout the whole dynamic process. Practical implications Hospitality stakeholders are advised to collaborate under the guidance of the dynamic crisis management model and adopt high-technology tools for the industry’s recovery management. Developing a new business model and marketing strategy is a useful approach to face similar crisis management challenges in the future. Originality/value This paper fills an existing research gap by presenting a health-related crisis management model that can be used to evaluate the dynamic process of collaborations among stakeholders in coping with external challenges forced upon the hospitality industry.

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Section: Discussionmentioning

confidence: 99%

A dynamic model of crisis management from a stakeholder perspective: the case of COVID-19 in China

Zhang

Hua

et al. 2021

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“…Although, and studying the thematic literature, more specifically the investigations carried out by Faulkner and Vikulov (48), a crisis can lead to a specific change in the tourism of a destination, which should not necessarily be understood as a negative impact. Besides, several other critical studies that have analyzed similar phenomena should also be respected for understanding this specific issue (49)(50)(51)(52)(53). Thus, the main regional actors and decisionmakers must use the current moment to envision and consequently plan a more sustainable future for the Azores' territory.…”

Section: Discussionmentioning

confidence: 99%

How an Infectious Disease Could Influence the Development of a Region: The Evidence of the SARS-CoV-2 Outbreak over the Tourism Intentions in Azores Archipelago

Castanho

Couto

Pimentel

et al. 2021

Düzce Tıp Fakültesi Dergisi

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Aim: After a contagious disease outbreak, as is the case of severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), societal dynamics shift on an unconventional level. In the lack of a vaccine, social distancing and massive lockdowns are acquired as the most effective strategies to contain this new virus. In this regard, the present study was carried out to determine the influence of SARS-CoV-2 over the Azores territory activities as tourism and consequent regional development impacts. Material and Methods: Therefore, the study assessed the decision-makers, the public, and tourists' perceptions regarding this disease outbreak by applying testing tools as questionnaires. This study used a sample of 700 participants. The questionnaires were designed, considering the necessity to carry out online interviews, and were implemented in the Spring months of 2020. After the data from the surveys were gathered, analytical methods and tools were used. Results: The research recognized that during an infectious disease outbreak, people prioritized spending their vacations at the holiday residence of family or friends (20%) instead of touristic resorts (hotels or rented apartments or houses). Also, the study verified a considerable increase in selecting rural tourism accommodations. Besides, more than half of the study participants considered that the "Clean and Safe" stamp (attributed by the Portuguese Health Authorities) is crucial when choosing accommodation and restaurants (75.8%) as well as for choosing the destination to visit (50.5%). Conclusion:The study assumes enormous consequences of the SARS-CoV-2 crisis at multilevels, being the tourism activity the most affected in this ultra-peripheral region.

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“…The perception of residents has significant impacts on their attitudes toward tourism, behavioral intention and tourism destination (Boğan et al , 2020; Hadinejad et al , 2019; Kim et al , 2014; Nazneen et al , 2020; Rasoolimanesh and Seyfi, 2020; Shen and Shen, 2020). Willingness to participate in tourism is an intermediate variable between perception of residents and tourism development.…”

Section: Methods and Scale Developmentmentioning

confidence: 99%

Tourism-led rural gentrification: impacts and residents’ perception

Xu¹,

Wang

Zhang

2021

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Purpose This study aims to develop a measurement scale of tourism-led rural gentrification from the perspective of rural residents. Design/methodology/approach The procedure for developing the measurement scale included a thorough review of related literature on tourism-led rural gentrification and multiple stages of qualitative and quantitative investigations. A total of 1,080 rural residents in Huzhou and Huangshan participated in the project. The semi-structured interviews and questionnaire were applied to collect the data. This study analyzed the data with the methodologies of exploratory factor analysis, confirmatory factor analysis and structural equation modeling. Findings The measurement scale developed in this study included seven dimensions: Accelerated Ecological Awareness, Individual Behavior, Rural Economic Development, Enhanced Living Standards, Talents and Demographic Changes, Human and Cultural Shift and Cohesive Community. Research limitations/implications This measurement scale was developed and validated in China and may not be relevant in other contexts. The scale focuses on tourism-led rural gentrification only from the perspective of rural residents. The findings broaden the knowledge on tourism-led rural gentrification by researching the topic from the point of view of rural residents. Practical implications For policymakers and tourism enterprises, this study provides a valuable index for a full understanding of tourism-led rural gentrification. For investors, the research offers insights for priority investments to advance tourism development in rural regions. Originality/value This study is one of the few attempts to empirically measure tourism-led rural gentrification. The results improve on the knowledge about tourism-led rural gentrification in China.

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The effect of residents’ perception of hotel social responsibility on overall attitude toward tourism

Cited by 20 publications

References 69 publications

A dynamic model of crisis management from a stakeholder perspective: the case of COVID-19 in China

A dynamic model of crisis management from a stakeholder perspective: the case of COVID-19 in China

How an Infectious Disease Could Influence the Development of a Region: The Evidence of the SARS-CoV-2 Outbreak over the Tourism Intentions in Azores Archipelago

Tourism-led rural gentrification: impacts and residents’ perception

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