The effect of servant leadership on employees' extra‐role behaviors in NPOs: The role of work engagement

Abstract

Building on the social exchange theory and the rule of reciprocity, this study examines the effect of servant leadership on employees' extra-role behaviors (innovative work behavior, organizational citizenship behavior, and creativity) in the nonprofit organizations (NPOs) context. In this model, we examined work engagement as a mediator. Data were collected in two waves from 309 employees and complemented by their supervisors' evaluations. We analyzed the data using structural equation modeling and the Baron and Kenny method for mediation. The findings reveal that servant leadership exerts a positive influence on employees' extra-role behaviors. Furthermore, work engagement plays a significant role as a mediator in the relationship between servant leadership and extra-role behaviors. Finally, discussion, implications, and limitations are presented.

Direct and indirect effects of servant and ethical leadership styles on employee creativity: mediating role of organizational citizenship behavior

“…The statistical findings also displayed that servant leadership style positively affect OCB and this is in line with prior literature (Aboramadan, Hamid, Kundi, & El Hamalawi, 2022; Elche et al , 2020; Tuan, 2017; Newman et al ., 2015). OCB is a discretionary behavior that is not likely to be realized through the formal system of reward.…”

Work Engagement : A Systematic Literature Review and Bibliometric Analysis

“…(Niswaty et al, 2021) style leadership responsive to performance employees will impact on employee engagement. (Aboramadan et al, 2022a) capable leadership makes a situation where employees are physically and emotionally bound in the job.. Work engagement is also formed from existing commitment organizations, work engagement more effective with support organization (Jin & Tang, 2021). In accordance with study (Rameshkumar, 2020) and (Cao et al, 2019) that level work engagement formed from commitment organization.…”

Does Servant Leadership Stimulate Work Engagement? The Moderating Role of Trust in the Leader

“…Followers show more dedication when their personal needs are addressed (Page and Wong, 2000 ; Yan et al, 2020 ). In academic settings, the influence of servant leadership has been identified (Aboramadan et al, 2022 ).…”

“…The concept of servant leadership was created by Greenleaf ( 1977 ), whose purpose was to serve rather than gain power (Luthans and Avolio, 2003 ; Aboramadan et al, 2022 ). Employee leaders are said to act as agents (Van Dierendonck, 2011 ) and adopt employee-centric tactics.…”