The effect of supply chain information management and information system infrastructure

Abstract

Purpose The purpose of this paper is to explain the relationship between supply chain information management, supply chain information system (IS) infrastructure, supply chain integration and the manufacturing performance of firms in manufacturing industry in Malaysia. Therefore, the study addresses a gap in research concerning the effect of supply chain information practices toward manufacturing performance. Design/methodology/approach The research design for this study employed the quantitative method using survey questionnaires that have been developed based on a thorough and detailed analysis of the relevant literature. Based on a sample consist of 248 usable data, mediated multiple regression analysis was used to examine the research model. Findings The findings indicate that supply chain integration fully mediates the relationship between supply chain information management and supply chain information system infrastructure (ISI) toward manufacturing performance. Research limitations/implications This research is limited to a particular sample: i.e. electrical and electronics manufacturing firms in Peninsular Malaysia. Thus, the results need to be generalized to encompass wider samples. Practical implications Organizations interest in making all members in their supply chain to communicate using information network to support managers in better decision making while adopting more enhanced information management and system infrastructure. As a plus, it helps in integrating various internal and external value chain processes across manufacturing firms in the organization’s supply chain network. As result, manufacturing firms could improve their performance in the long run. Originality/value The originality of this study lies in employing a newly developed framework-based existing theoretical argument to examine the effectiveness of supply chain information management and system infrastructure with an improved influence from supply chain integration toward the manufacturing performance.

Impact of Enhanced Enterprise Resource Planning (ERP) on Firm Performance through Green Supply Chain Management

“…Green supply chain management (GSCM) is a concept of the supply chain in the procurement of materials, the company's production processes, and distribution of company products by taking into account the company's environment in order to be able to maintain sustainability of the company [1,12]. GSCM is essential for companies because the community pressures it as customers and government institutions through the regulations set [4].…”

“…Supply Chain Management is an approach to achieving a more efficient integration of related organizations within a supply chain: suppliers, manufacturers, distributors, retailers, and customers. Supply chain management adoption enables the company to integrate the material and service procurement activities, conversion into semi-finished goods and final products, and delivery to customers [1].…”

“…Internal integration in the company enables the company to quickly share information between cross-functional departments to improve response changes [9]. The company's internal integration provides excellent communication and collaboration between synchronizing processes, synchronizing in meeting customer needs, and synchronizing with suppliers in procuring material [1]. Internal integration can better understand the work and impact in carrying out company policies to adopt GSCM.…”

“…Integration with suppliers gives suppliers trust in managing information to share information with suppliers to provide its needs. ERP systems can provide integration within the company so that it has an impact on green supply chain management practice [1]. Green Supply chain Management practices conducted by the company include selecting and evaluating suppliers, submitting to suppliers in managing company inventory, ecodesign, packaging, reverse logistics at the company, and building active cooperation with suppliers.…”

The Effect of Commitment Mediation through the Relationship Betwen Confidence and Performance Supply Chain

“…Supply Chain Manajemen is the unity of the key stages of a business from the end user through the suppliers who provide products, services and information yan entering a value to consumers and other stakeholders (Sundram, Bahrin, Abdul Munir & Zolait, 2018) Some studies argue that trust and commitment as a basic dimension of build quality business relationships. In addition, trust and commitment to fully meet the essential aspects of the supplier-retailer relationship (Sun, Liu, & Yang, 2018), According to Kwon and Taewon as cited by Mukhsin (2017), the success of the company's performance in the supply chain comes from the high value of the trust, but also a strong commitment between partners in the supply chain.…”