In this article, we analyze the link between knowledge management and the use of foreign languages. In a globalized world, the mastery of foreign languages is a factor of business creation and business success. Of course, not all the national languages have the same international importance, and this is a double-edge relation. In this context, we relate foreign languages, business, KM, productivity, and agile business.After a theoretical analysis, we address two different countries-Portugal and Russia.We conclude that investment in foreign languages is higher in Portugal than in Russia, probably due to the fact that Russia still sees itself as a superpower, whereas Portugal, (even if Portuguese is a language spoken worldwide), sees itself as a European Union member. As a consequence, and particularly in the last decade, Portugal has become more international (business is done in Portuguese, English, French, or Spanish), whereas in Russia, the language is still seen as a big barrier to entry. In accordance with this situation, Portugal saw its level of knowledge-related activities to grow more than Russia. This increase in turn led to a higher increase in economic and social standards and a higher increase in the level of agile related activities. These results mean that even when a country has as large a continental dimension, as Russia, it is useful to become global in linguistic terms.
| INTRODUCTIONIt was Ludwig Wittgenstein who said that the world is words (Wittgenstein, 1922). But quite interestingly language, as an instrument to make business has not been the object of knowledge management (KM) studies. A few examples exist, namely J. Kidd (1998) and Po or et al. ( 2018), are two exceptions in which KM has been related to languages, more precisely regarding Japanese companies in Italy in the first case and multinationals in Slovakia, Poland, Romania, and Hungary. In any case, these exceptions underline the rule, which is that very little attention has been paid to this question. This happens probably, we believe, because knowledge managers admit beforehand that workers have to be educated, and therefore language skills are admittedly a part of the competencies expected for knowledge workers. However, we live in a globalized world. And, among the many types of knowledge that individuals use in their everyday working life, languages are, in times of globalization, one of the most important. Languages connect people like no other knowledge source and from that business connections and value may be derived.Furthermore, not all the countries have the same size, and not all the countries speak the same languages. We may divide countries in large ones and small ones.1. Traditionally large countries believe their internal market is enough to guarantee prosperity or they are important enough to attract foreigners and oblige them to learn the big country's national language. These big countries therefore tend to try to speak their own language only, and they do this by using nonformal ways, like not using subtitles i...