The effectiveness of subject matter experts as technical trainers

Big data in an HR context: Exploring organizational change readiness, employee attitudes and behaviors

“…In this sense the authors believe that as part of organisational change processes, using principles and concepts of big data may give a new depth and insight to exploring employee attitudes and behaviors in support of organizational change efforts as identified by Eby et al (2000), Elias (2009). This is also given that the nature of work change has is also related to changes in employees themselves (Williams, 2001). …”

Sales trainer roles, competencies, skills, and behaviors: A case study

“…And subject matter experts who have not been provided enough support in the delivery of technical training may cause employees to feel demoralized because they cannot apply the skills on the job (Clark, 1994). Due to the vast amount of technical training needed in organizations, there is an obvious need for effective technical trainers in industry (Williams, 2001). Effective training offers considerable benefits to an organization.…”

Instructional skills for on‐the‐job training and experiential learning: an empirical study of Japanese firms

“…Despite the effectiveness of OJT for individuals and organizations, few studies have investigated how excellent OJT trainers instruct less experienced employees, although research on trainer effectiveness in classroom training exists (e.g. Williams, ). Knowing instructional skills for OJT is critical to developing OJT systems, because a number of experienced trainers are needed for implementing OJT in an organization (Aik, ).…”