The effects of adherence to professional identity, workplace aggression, and felt accountability on child protection workers' professional quality of life

Geoffrion, Steve; Lamothe, Josianne; Giguère, Charles–Édouard; Collin‐Vézina, Delphine

doi:10.1016/j.chiabu.2022.105950

Cited by 3 publications

(1 citation statement)

References 48 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The common type of aggression is verbal aggression which is defined as a series of words that are intended to inflict intense humiliation-denigration-fear on others such as verbal insults, threats and undermining (Cao et al 2022). Aggression in the workplace correlates with psychological disorders as it can cause an individual to feel depression, anxiety, low self-confidence, distress and disappointment (Alfandari et al, 2022) and this notorious social behavior could yield professional consequences for instance, absenteeism, poor work quality, and turnover (Geoffrion et al, 2023). Workplace aggression can be expressed into workplace bullying, abusive supervision and interpersonal conflict as this phenomenon is an ongoing or recurrent abuse of power that takes place through human interaction, undermines the dignity of the relationship, and impairs effective workforce management (Ahmad, 2022).…”

Section: Introductionmentioning

confidence: 99%

Stop! I am Shaking: Workplace Aggression and Anxiety among Interns in Klang Valley

Mohamad Besir,

Abdullah,

Saadun

et al. 2023

IMBR

View full text Add to dashboard Cite

Internships have become crucial to help students make them stand out while at the same time providing training and work experience for the students. However, the issue of workplace aggression among internship students is increasing and is worrying many parties as it is a prevalent matter that internship students can be subjected to mistreatment in the workplace. Drawing from the Job Demand-Resource model and Conservation of Resources theory, this paper sought to identify the relationship between independent variables such as workplace bullying, interpersonal conflict, abusive supervision and anxiety among interns from the Faculty of Business and Management, Universiti Teknologi MARA, Puncak Alam campus who underwent internship in Klang Valley. An online questionnaire was distributed to the interns, and 128 completed sets were responded to. The results found that there were positive correlations between workplace bullying, abusive supervision and interpersonal conflict on anxiety among the interns. The findings suggest that aggression in the workplace correlates with psychological disorders as it can cause the interns to experience psychological strain such as anxiety. In general, the research aims to contribute to a better understanding of workplace aggression and anxiety to mitigate these conundrums and foster a positive and supportive atmosphere for internship students. Furthermore, both organizations and interns need to have the knowledge and skills to prevent them from experiencing psychological illnesses. The implications of the study will be further discussed in the paper.

show abstract

Section: Introductionmentioning

confidence: 99%

Stop! I am Shaking: Workplace Aggression and Anxiety among Interns in Klang Valley

Mohamad Besir,

Abdullah,

Saadun

et al. 2023

IMBR

View full text Add to dashboard Cite

show abstract

Exploring child welfare worker wellbeing, organizational social context, and staff recommendations for change: a mixed method case study

Lwin,

Shi,

Jewell

et al. 2024

Journal of Public Child Welfare

View full text Add to dashboard Cite

“If you want peace avoid interpersonal conflict”: a moderating role of organizational climate

Singh,

Waldia

2024

JOEPP

View full text Add to dashboard Cite

PurposeThis study examines the impact of interpersonal conflict on workplace aggression. Moreover, the moderating role in the association between interpersonal conflict and workplace aggression has been examined.Design/methodology/approachThe research is grounded on the cognitive appraisal theory, which posits that interpersonal conflict contributes to aggression in the workplace. A sample of n = 250 employees from the steel industry in India was selected in two waves. The authors utilized Hayes' PROCESS macro v4.1 for path analysis.FindingsThe research reveals that interpersonal conflict is positively and significantly related to workplace aggression. Moreover, organizational climate is negatively associated with workplace aggression. The moderation analysis has revealed that organizational climate negatively moderates the relationship between interpersonal conflict and workplace aggression.Practical implicationsThis study suggests that recognizing the significance of the organizational climate, companies can proactively curtail the progression of disputes into hostile behaviors. Nurturing a positive workplace climate becomes paramount, as it acts as a buffer against conflict escalation. Educating both staff and managers about the diverse forms of aggression and implementing appropriate protocols to address such behaviors are crucial steps toward fostering a positive climate.Originality/valueThis study provides new insights into the existing literature on workplace aggression, interpersonal conflict and organizational climate for future research.

show abstract

The effects of adherence to professional identity, workplace aggression, and felt accountability on child protection workers' professional quality of life

Cited by 3 publications

References 48 publications

Stop! I am Shaking: Workplace Aggression and Anxiety among Interns in Klang Valley

Stop! I am Shaking: Workplace Aggression and Anxiety among Interns in Klang Valley

Exploring child welfare worker wellbeing, organizational social context, and staff recommendations for change: a mixed method case study

“If you want peace avoid interpersonal conflict”: a moderating role of organizational climate

Contact Info

Product

Resources

About