The effects of consultation style on consultee productivity

Abstract

This study examined the effectiveness of three different consultation styles adapted from Bindman's typology. Consultees were nurses on eight wards in a state hospital for the retarded, who were assigned to Expert, Resource, and Process consultation groups plus a no-treatment control. Data on the number of new programs independently initiated by consultees were collected during a 6-week base line, 12-week consultation, and 6-week follow-up period. Results showed a general increase in number of programs initiated during the second half of the consultation period, with trends established there continued through the follow-up. Degree of change was directly related to the style of consultation: the Expert role proved no better than the control condition; the Resource and Process roles generated significant consultee activity, with the Process model generating the most programs in both experimental and follow-up periods.

Consultation and Connected Knowing: What We Know Is Determine by the Questions We Ask

“…In individual consultation around the issue of a student's academic engagement, teacher consultees complied more often with intervention plans generated collaboratively than with plans promoted by the consultant alone. The results of this study are consistent with earlier findings indicating that consultees are most likely to carry out intervention plans when they have been directly involved in plan development (Reinking, Livesay, & Kohl, 1978).…”

Serving the Disabled Gifted through Educational Collaboration

“…Eisendorfer and Balton (1972) and Reinking, Livesay, and Kohl (1978) used nurses' observations of colleagues serving as consultants to document that not only did the nurses prefer collaborative consultants, but they also initiated more consultation contacts when consultants used collaboration in contrast to an expert mode of consultation. Yet, there is an overall paucity of research on the effects of consultation in educational settings.…”

The Consultation Process: Research and Practice

“…Reinking, Livesay, and Kohl (1978) identified collaborativeness as an important consultant skill. Consultants are advised to show respect for, listen to, learn from, and give credit to consultees while using techniques for controlling consultee behaviors through reinforcement, modeling, self-disclosure, confrontation, assertiveness, and verbal manipulation.…”