“…Restricted job autonomy is a factor that could lead to emotional exhaustion and aversion to patients (WHO, 2009). Job autonomy is usually defined as the extent of authority in decision making regarding a particular practice (Hung, Hsu, & Lee, 2013). Although research on patient safety is relatively limited regarding nurses' job autonomy, some studies have found that when nurses have job autonomy, they experience support, trust, and respect from their supervisors, which improves their reliability, communication, and coordination.…”