The effects of digital platform expectations, information schema congruity and behavioural factors on mobility as a service (MaaS) adoption

Molla, Alemayehu; Duan, Sophia Xiaoxia; Deng, Hepu; Tay, Richard

doi:10.1108/itp-03-2022-0226

Cited by 4 publications

(1 citation statement)

References 59 publications

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“…Firms with higher digital platforms enable intelligent and timely collaboration and sharing of information across departments [18]. At the same time, digital platforms challenge traditional business propositions by providing technological elements such as hardware or software devices whose functionality can be extended with complementary modules, as well as a set of rules, standards and organizational processes to coordinate third parties and adopters [19].…”

Section: Digital Platforms and Organizational Dualitymentioning

confidence: 99%

The Impact of Digital Platforms on Organizational Duality: The Mediating Role of Capability Reconfiguration

Ji,

Zhou,

Cheng

et al. 2024

Preprint

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In our digital era, digital platforms become an unprecedented opportunities for manufacturing enterprises to leverage their business strategy. This study investigates how manufacturing enterprises can enhance organizational duality through digital platforms. Specifically, this study examines the effect of digital platforms and capability reconfiguration on entrepreneurial organizational duality. The study also examines how network digital atmosphere moderates this relationship. Based on analysis of 286 manufacturing enterprises undergoing digital transformation, the results indicate that digital platforms positively affect both organizational duality and the capability reconfiguration. The results indicate that digital platforms have a positive indirect effect on organizational duality via evolutionary capability reconfiguration and substitutional capability reconfiguration, respectively. The study also shows that network digital atmosphere moderate this effect.These findings contribute theoretically to the research on digital platforms and manufacturing enterprises while also providing important managerial implications for policymakers and manufacturing enterprises to help firms implement digital strategies.

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Section: Digital Platforms and Organizational Dualitymentioning

confidence: 99%

The Impact of Digital Platforms on Organizational Duality: The Mediating Role of Capability Reconfiguration

Ji,

Zhou,

Cheng

et al. 2024

Preprint

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Socially Sustainable Mobility as a Service (MaaS): A practical MCDM framework to evaluate accessibility and inclusivity with application

Dadashzadeh,

Sucu,

Pangbourne

et al. 2024

Cities

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Multidimensional sentiment analysis method on social media data: comparison of emotions during and after the COVID-19 pandemic

Doğan,

Balcioglu,

Elçi

2024

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PurposeThis study aims to elucidate the dynamics of social media discourse during global health events, specifically investigating how users across different platforms perceive, react to and engage with information concerning such crises.Design/methodology/approachA mixed-method approach was employed, combining both quantitative and qualitative data collection. Initially, thematic analysis was applied to a data set of social media posts across four major platforms over a 12-month period. This was followed by sentiment analysis to discern the predominant emotions embedded within these communications. Statistical tools were used to validate findings, ensuring robustness in the results.FindingsThe results showcased discernible thematic and emotional disparities across platforms. While some platforms leaned toward factual information dissemination, others were rife with user sentiments, anecdotes and personal experiences. Overall, a global sense of concern was evident, but the ways in which this concern manifested varied significantly between platforms.Research limitations/implicationsThe primary limitation is the potential non-representativeness of the sample, as only four major social media platforms were considered. Future studies might expand the scope to include emerging platforms or non-English language platforms. Additionally, the rapidly evolving nature of social media discourse implies that findings might be time-bound, necessitating periodic follow-up studies.Practical implicationsUnderstanding the nature of discourse on various platforms can guide health organizations, policymakers and communicators in tailoring their messages. Recognizing where factual information is required, versus where sentiment and personal stories resonate, can enhance the efficacy of public health communication strategies.Social implicationsThe study underscores the societal reliance on social media for information during crises. Recognizing the different ways in which communities engage with, and are influenced by, platform-specific discourse can help in fostering a more informed and empathetic society, better equipped to handle global challenges.Originality/valueThis research is among the first to offer a comprehensive, cross-platform analysis of social media discourse during a global health event. By comparing user engagement across platforms, it provides unique insights into the multifaceted nature of public sentiment and information dissemination during crises.

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The effects of digital platform expectations, information schema congruity and behavioural factors on mobility as a service (MaaS) adoption

Cited by 4 publications

References 59 publications

The Impact of Digital Platforms on Organizational Duality: The Mediating Role of Capability Reconfiguration

The Impact of Digital Platforms on Organizational Duality: The Mediating Role of Capability Reconfiguration

Socially Sustainable Mobility as a Service (MaaS): A practical MCDM framework to evaluate accessibility and inclusivity with application

Multidimensional sentiment analysis method on social media data: comparison of emotions during and after the COVID-19 pandemic

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