2005
DOI: 10.1111/j.1365-2575.2006.00206.x
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The effects of enterprise resource planning implementation strategy on cross‐functionality

Abstract: Enterprise resource planning (ERP) systems are characterized by specific features such as the scope of the ERP modules, interdependent relationships, single database and standard management and processing rules, all of which are capable of causing various degrees of change within the company and, potentially, encourage a more cross-functional overview of it. This paper develops a theoretical distinction between cross-functional integration and cross-functionality as it raises people's awareness of the transver… Show more

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Cited by 73 publications
(52 citation statements)
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“…From global competition to the speed of today's transactions, organizations are changing the way they think from a functional perspective to one of a cross-functional nature. The cross-functional view requires sharing information, information systems and integrated processes (Amrani et al 2006). For an organization to be more efficient, it needs to improve its way of doing business, which often equates to improving the business processes (Harmon 2007).…”
Section: Introductionmentioning
confidence: 99%
“…From global competition to the speed of today's transactions, organizations are changing the way they think from a functional perspective to one of a cross-functional nature. The cross-functional view requires sharing information, information systems and integrated processes (Amrani et al 2006). For an organization to be more efficient, it needs to improve its way of doing business, which often equates to improving the business processes (Harmon 2007).…”
Section: Introductionmentioning
confidence: 99%
“…A high degree of cross-functional integration suggests intense communication and collaboration among individuals and functional units, such as manufacturing, purchasing, and materials management, increased mutual feedback, and the ability to solve mutual problems together (Giffi et al, 1990;Clark and Wheelwright, 1992;Olson et al, 1995;Song et al, 2000;El Amrani et al, 2006). Internal integration recognizes that different departments and functional areas within a firm should operate as part of an integrated process through information sharing, joint planning, and cross-functional teams.…”
Section: Internal Is Integration In Relation To Cost and Quality Perfmentioning
confidence: 99%
“…The innovation process is supported when members share a common vision and goal. Research indicates that cross-functional teams are more effective at new produce development that is valued by the customer [21].…”
Section: Resultsmentioning
confidence: 99%