1981
DOI: 10.1177/014920638100700105
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The Effects of MBO on Performance and Satisfaction in a Public Sector Organization

Abstract: This field study examined the effets of MBO on measures of quantity and quality' of performance and satisfaction with the work and supervision among employees in a human services agency. Although not all the quantity measures improved significant/,} the (combined measure for quantity of performance and one of two quality measures showed significant improvement following implementation of MBO. Satisfaction with supervision also significantly improved but not satisfaction with work. The study lends support to th… Show more

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Cited by 8 publications
(3 citation statements)
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“…When multiple postimplementation data points were reported in a study, we always took the data associated with the longest time frame. When multiple preimplementation data points were reported (e.g., Thompson, Luthans, &. Terpening, 1981), we used the mean.…”
Section: Dependent Measuresmentioning
confidence: 99%
“…When multiple postimplementation data points were reported in a study, we always took the data associated with the longest time frame. When multiple preimplementation data points were reported (e.g., Thompson, Luthans, &. Terpening, 1981), we used the mean.…”
Section: Dependent Measuresmentioning
confidence: 99%
“…Goalsetting theory has developed and become more sophisticated over several decades, and the dominant motivational theory (Fried and Slovik, 2004) is both valid and useful (Tubbs, 1986). A large number of studies have confirmed the relationship between goals and improved results, including research focussed on organizations (Baum et al, 2002), organizational units (Rogers and Hunter, 1991), MBO (Thompson et al, 1981), academic achievements and learning (Harackiewicz et al, 2000;Church et al, 1993) and children's goals and their relationship to achievement behavior (Anderman and Midgley, 2001;Covington, 2000). Covington (2000) argues that teachers can use goals and rewards to direct and change students' learning.…”
Section: Theoretical Backgroundmentioning
confidence: 99%
“…At lower organizational levels, officials can justify their choice of performance goals by, for example, using unfavorable policy circumstances as a justification. This power discrepancy may be heightened when public organizations take the initiative by submitting performance plans based on management by objectives (MBO) that encourages bottom-up participation (Thompson et al, 1981). They also are stakeholders with urgency.…”
Section: Introductionmentioning
confidence: 99%