2011
DOI: 10.2471/blt.09.072249
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The effects of medical tourism: Thailand’s experience

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Cited by 133 publications
(84 citation statements)
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“…The study concluded that service quality is an antecedent of satisfaction and satisfaction had a moderate effect on forest visitors' behavioral intention. In a study on health care customer satisfaction [51][52][53][54][55], researchers proposed a relationship among service quality, value, patient satisfaction and behavioral intention. 537 responses were collected from South Korea medical consumers to analyze the model.…”
Section: Hypothesis Developmentmentioning
confidence: 99%
“…The study concluded that service quality is an antecedent of satisfaction and satisfaction had a moderate effect on forest visitors' behavioral intention. In a study on health care customer satisfaction [51][52][53][54][55], researchers proposed a relationship among service quality, value, patient satisfaction and behavioral intention. 537 responses were collected from South Korea medical consumers to analyze the model.…”
Section: Hypothesis Developmentmentioning
confidence: 99%
“…With the encouragement of government and the efforts of policy-makers, and based on the competitive advantages of low-cost treatments, advanced technologies in medical specialties, flexible treatment procedures, less-stringent government regulations and effective marketing strategies, some countries such as Thailand, Singapore, Malaysia, India, Korea and Taiwan have successfully gained a remarkable position in global outbound medical services. Among these, Thailand, Singapore and India play a driving role in Asia with approximately 90% of Asia's medical tourism markets, followed by Malaysia, Korea and Taiwan [25]. Compared with other providers in Asia, Thailand's medical tourism industry has the highest annual growth rate with more than a million medical tourists per year.…”
Section: Practical Sample 1: Forecasting the Revenue Of Thailand's Mementioning
confidence: 99%
“…This area continues to attract a large number of foreign medical tourists from around the world, compared to other areas. Among the Asian countries, Thailand and Singapore are far ahead with approximately 90% of the foreign patients in this area [5]. Statistical data of the number of medical tourists in six major destinations in Asia are presented in Table 1.…”
Section: Introductionmentioning
confidence: 99%