The Effects of Policies for Training Skills on Improving Innovation Capabilitites in Firms

Jones, Barbara E.; Grimshaw, Damian

doi:10.22163/fteval.2012.89

Cited by 17 publications

(8 citation statements)

References 29 publications

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“…Innovation in family firms identified as a key source of weakness in SME firms (Office for National Statistics, 2017). This recommendation is consistent with research that training investment is linked with innovation activity, particularly in relation to the technical and managerial competencies of owners in the manufacturing sector ( Jones and Grimshaw, 2012). Curious travellers may benefit from policy support to improve internal knowledge transfer mechanisms to as to ensure that their firm has the absorptive capacity (Nooteboom et al, 2007;Zahra and George, 2002) to apply the learnings brought back from customers, suppliers, and other countries.…”

supporting

confidence: 76%

Innovation in family firms: an empirical taxonomy of owners using a mixed methods approach

Salmon

Allman

2019

JFBM

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Purpose The increasingly competitive manufacturing sector has made innovation crucial for the continued survival of family-owned SMEs. However, family firm owners are highly heterogenous and their diverse characteristics influence their approach to innovation. The purpose of this paper is to provide solutions to two heterogeneity related innovation problems: first, the failure of generic innovation policy advice to address the specific types of family firm owners; and second, the difficulty for owners in understanding how their innovation approach compares to their competitors. The solution is to create a taxonomy of family firm owner-innovators which creates innovator types. This taxonomy addresses these two problems: first, the taxonomy enables policy advice to be tailored to a particular innovator types; and second, the taxonomy allows owners to understand the strengths and weaknesses of their particular approach to innovation. Design/methodology/approach The approach is to develop a taxonomy through exploratory factor analysis (n=1,284) and firm owner interviews (n=27) in a mixed methods study. Socio-emotional wealth theory interprets the findings. Findings The findings present a taxonomy of family firm innovators which contains five types: the spontaneous radical, the statist altruist, the patient opportunist, the curious traveller and the insular denier. Research limitations/implications There are two major limitations: first, a taxonomy is static and does not include the temporal dimension of innovation which can change according to the firm lifecycle stage and, by implication, the changing preferences of a maturing firm owner; and second, the mixed methods approach of using two data sets which themselves used differing definitions of “family firm” has introduced the possibility that the constructs developed from the quantitative study may not have the precision or clarity of a study that uses a single data set with a single definition. Practical implications The practitioner implications from the research stem from the diagnostic potential of the taxonomy. SME family firm owners can establish their innovation approach by using the taxonomy to decide which type of innovator they are and by adopting an innovation approach that counterbalances the weaknesses of their type. Social implications The social implications are to improve the innovation potential of the family firm community by offering practical support to their innovation activities. Originality/value The originality of the research is in its contribution to knowledge on the role of ownership type in directing the innovation approach of SME family firms. The value of the research is in offering a theoretically informed original taxonomy that is of both academic and practical value.

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confidence: 76%

Innovation in family firms: an empirical taxonomy of owners using a mixed methods approach

Salmon

Allman

2019

JFBM

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“…The TQM philosophy believes in the importance of people as valuable assets and the limbs of the organization. Hence, funds for developing a training program are essential for the organizations' budget (Perdomo-Ortiz et al, 2006;Jones and Grimshaw, 2012). As customers' focus is one of TQM principles, enhancing customer services is TQM's targeted goal.…”

Section: Total Quality Management Practices and Marketing Capabilitiesmentioning

confidence: 99%

The impact of customer knowledge management, TQM and marketing capabilities on product innovation performance of Malaysian SMEs: an empirical study

Yusr¹,

Mokhtar

Perumal

et al. 2021

IJIS

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Purpose Several strategies and processes can help companies to enhance the success rate of new products. This study aims to identify a few strategies for that purpose represented by total quality management (TQM) practices, building knowledge and capabilities. Moreover, the current paper discusses the role of applying TQM practices and customer knowledge management in developing the marketing capabilities of the organizations. Design/methodology/approach This study is a quantitative approach where the data collected from 141 manufacturing small and medium enterprises operating in Malaysia and partial least squares technique was used to test the hypotheses. Findings The findings of this study highly support all the proposed hypotheses and establish marketing capabilities as a facilitator in the relationship between TQM practices, customer knowledge management and product innovation performance. However, customer knowledge management and TQM were found not to have an impact on product innovation performance. Originality/value The introduced model contributes to enhancing the understanding of the impact of customer knowledge on the success of product innovation performance. The model further includes TQM as a process that helps the organization get customer satisfaction information. The incorporation of these two processes will support the organization’s capabilities in the innovation field.

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“…A large debate took place among researchers, business men and policy makers regarding the policies designed to stimulate the innovation and, recently, particular attention was paid to the development of competence building at the working place. Jones and Grimshaw (2012) underline that the efficiency of the policy schemes for vocational training can be noticed in the firms' innovative performance.…”

Section: Literature Reviewmentioning

confidence: 95%

The Role of Open Market and Education on Innovation in Emerging Economies

Bayar¹,

Maxim²

2020

The Effects of Technological Innovations on Competitiveness and Economic Growth

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The processes of globalization and liberalization have raised the competitiveness considerably in the world and made the innovation mandatory for firms and nations to survive. In this study, we explored the effects of trade liberalization together with FDI inflows and education on innovation on a sample of emerging economies over the period 1995-2017, by using panel cointegration and causality analyses. The findings revealed that trade liberalization, FDI inflows and education have a significant positive impact on innovation.

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The Effects of Policies for Training Skills on Improving Innovation Capabilitites in Firms

Abstract: Manchester. The project is funded by the National Endowment for

Cited by 17 publications

References 29 publications

Innovation in family firms: an empirical taxonomy of owners using a mixed methods approach

Innovation in family firms: an empirical taxonomy of owners using a mixed methods approach

The impact of customer knowledge management, TQM and marketing capabilities on product innovation performance of Malaysian SMEs: an empirical study

The Role of Open Market and Education on Innovation in Emerging Economies

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