The Effects of Psychological Capital  and Perceived Organizational Support  on Subjective Well Being Through  Work Engagement and Career  Satisfaction as Mediators

Munfaqiroh, Siti; Mauludin, Hanif; Nugraha, Antonius Prima

doi:10.24818/beman/2020.10.2-01

BEMAN

2020

DOI: 10.24818/beman/2020.10.2-01

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The Effects of Psychological Capital and Perceived Organizational Support on Subjective Well Being Through Work Engagement and Career Satisfaction as Mediators

Siti Munfaqiroh¹,

Hanif Mauludin²,

Antonius Prima Nugraha³

Abstract: This study examines the relationship between Organizational Support Perceived and Psychological Capital on Subjective Welfare from employees of government organizations in Indonesia. 118 staff of the Directorate General of Taxes who participated in filling out the questionnaire. Data were analyzed using the Partial Least Square technique. The results showed that organizational support and work involvement were not proven to mediate the effect of organizational support on subjective well-being. Work engagement … Show more

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Fake it or make it: employee well-being in emotional work settings

Mehta

2020

BIJ

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PurposeThe objective of the present study is to measure the well-being of employees who are engaged in frontline roles and actively engrossed in frequent regulation and management of emotions while performing interpersonal interactions. The study has conceptualised the comprehensive model to measure employee well-being with three work-related dimensions, namely work engagement, burnout and job satisfaction in emotional work settings.Design/methodology/approachThe study has been conducted on employees of the civil aviation industry in North India working on various frontline profiles. Data have been collected from 600 employees through a pretested questionnaire, and structural equation modelling (SEM) has been performed to test the hypothesis.FindingsThe findings of the study have revealed that all three dimensions, namely work engagement, burnout and job satisfaction are statistically significant measures of employee well-being in emotional work settings. Also, the study has determined that employees are highly satisfied and engaged at work despite having a feeling of burnout.Research limitations/implicationsThe study has enriched the literature by presenting and analysing a comprehensive model of employee well-being in emotional work settings of the civil aviation industry.Practical implicationsThe study will aid the various service industries in the framing of the intervention and training programs, which would help in promoting the well-being of employees who are specifically engaged in emotional work.Social implicationsThe study is very substantial in offering various parameters over which national well-being policies for individuals can be framed.Originality/valuePriorly, very few studies have attempted to recognise the role of the aforementioned variables in emotional work settings in a comprehensive manner. Further, the study has emphasised the unrecognised role of job satisfaction and work engagement where burnout is prevailing due to the presence of high emotional job demands.

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Fake it or make it: employee well-being in emotional work settings

Mehta

2020

BIJ

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show abstract

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The Effects of Psychological Capital and Perceived Organizational Support on Subjective Well Being Through Work Engagement and Career Satisfaction as Mediators

Cited by 1 publication

References 0 publications

Fake it or make it: employee well-being in emotional work settings

Fake it or make it: employee well-being in emotional work settings

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