The Effects of Social Exclusion on Play Experience and Hostile Cognitions in Digital Games

Birk, Max V.; Buttlar, Benjamin; Bowey, Jason T.; Poeller, Susanne; Thomson, Shelby C.; Baumann, Nicola; Mandryk, Regan L.

doi:10.1145/2858036.2858061

Cited by 33 publications

(23 citation statements)

References 50 publications

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“…The success of MMOs can be attributed to their low entry barriers (e.g. free-to-play business models), large-scale internet infrastructures and its highly dynamic and competitive game play (Birk et al, 2016). As examples of application for the class of MMOs, we refer to two of the most successful instantiations regarding popularity and revenue of the last decade: "League of Legends" (LoL) and "Defence of the Ancients 2" (DOTA 2) (Martinello, 2020).…”

Section: Massive Multiplayer Online Game Communitiesmentioning

confidence: 99%

Curing toxicity – developing design principles to buffer toxic behaviour in massive multiplayer online games

Kordyaka

Kruse

2021

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Purpose The purpose of this paper is to investigate toxic behaviour (TB) that significantly harms individuals’ gameplay experience in multiplayer online video games. Multiplayer online video games allow to simultaneously interact with others in real time. They can be considered as digital communities unifying a group of players within a video game. TB is characterized by spreading a bad mood (e.g. upsetting and insulting) leading to unsatisfying outcomes in team-based multiplayer environments. Design/methodology/approach Using mixed methods, the authors show that handling TB should be addressed more firmly on a level of game design. First, the authors test the explanatory power of the online disinhibition effect (ODE) and its antecedents on TB using a quantitative survey (N = 320) and structural equation modelling. Specifically, the authors show that dissociative anonymity, asynchronicity, solipsistic introjection, dissociative imagination and minimization of authority have a mediated effect through toxic disinhibition as predictors of TB. Second, the authors conduct a focus group workshop (N = 10) with experts from diverse disciplines to derive design principles on a level of game design. Findings The results indicate that transparency and imminent feedback are still underutilized elements in game design that can significantly buffer several forms of TB. By developing a heuristic prototype and exemplary design principles in subsequent categories, the authors address all relevant in-game scenarios. With this study, the authors provide researchers and practitioners helpful insights on how to increase the well-being and safety of gaming communities. Originality/value ODE already showed its explanatory potential in the neighbouring context of cyberbullying. Embedded in theories of negative behaviour on the internet, the authors propose a holistic and theory-driven approach to handle TB on a level of game design. The authors’ insights allow for a better understanding of an innovative entity of the dark side of technology diffusion and adverse side effects linked to it.

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Section: Massive Multiplayer Online Game Communitiesmentioning

confidence: 99%

Curing toxicity – developing design principles to buffer toxic behaviour in massive multiplayer online games

Kordyaka

Kruse

2021

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“…The analysis types by article are listed in Table 6. 4,11,12,18,19,23,[25][26][27][28]30,34,35,37,38,41,42,44,45] Cross-sectional [13,16,20,31,32,43] Experimental [21,40] Longitudinal [22,24,36,39] Exploratory Table 6. Methods of analysis in the reviewed studies.…”

Section: Research Methods Of Current Studiesmentioning

confidence: 99%

“…The research surveyed from 2011 to 2020 focuses on the psychological effects of the phenomenon, with 10 of the 34 articles focusing on factors such as suicidal ideations, social agency, and depression [1,4,11,13,[16][17][18][19][20][21]. Automated detection studies are studies that dealt with automated identification of cyberbullying events; this takes place through processing of text from logged chat room conversations [22].…”

Section: Landscape Of Cyberbullying Researchmentioning

confidence: 99%

Implications and Preventions of Cyberbullying and Social Exclusion in Social Media: Systematic Review

Ademiluyi¹,

Li²,

Park³

2022

JMIR Form Res

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Background The growth of social networking has created a paradigm in which many forms of personal communication are being replaced by internet communication technologies, such as social media. This has led to social issues, such as cyberbullying. In response, researchers are investigating cyberbullying to determine its implications in various life sectors. Objective This manuscript reviews the methods, results, and limitations of the current cyberbullying research and discusses the physical and mental repercussions of cyberbullying and social exclusion as well as methods of predicting and counteracting these events. On the basis of the findings, we discuss future research directions. Methods Using ScienceDirect, ACM Digital Library, and PubMed, 34 research articles were used in this review. A review was conducted using the selected articles with the goal of understanding the current landscape of cyberbullying research. Results Studies have analyzed correlations between depressive and suicidal ideations in subjects as well as relationships in the social, educational, and financial status of the perpetrators. Studies have explored detection methods for monitoring cyberbullying. Automated detection has yet to become effective and accurate; however, several factors, such as personal background and physical appearance, have been identified to correlate with the likelihood that a person becomes a survivor or perpetrator of web-based cybervictimization. Social support is currently common in recovery efforts but may require diversification for specific applications in web-based incidents. Conclusions Relations between social status, age, gender, and behaviors have been discovered that offer new insights into the origins and likeliness of cyberbullying events. Rehabilitation from such events is possible; however, automatic detection is not yet a viable solution for prevention of cyberbullying incidents. Effects such as social exclusion and suicidal ideations are closely tied to incidents of cyberbullying and require further study across various social and demographical populations. New studies should be conducted to explore the experiences of survivors and perpetrators and identify causal links. The breadth of research includes demographics from China, Canada, Taiwan, Iran, the United States, and Namibia. Wider ranges of national populations should be considered in future studies for accurate assessments, given global internet communication technology activity. The studies emphasize the need for formal classification terminology. With formal classification, researchers will have a more definite scope, allowing specific research on a single definable topic rather than on general bullying events and symptoms. Of all the studies, 2 used a longitudinal design for their research methodology. The low number of longitudinal studies leaves gaps between causation and correlation, and further research is required to understand the effects of cyberbullying. Research addressing ongoing victimization is required for the various forms of cyberbullying; social support offers the most effective current standard for prevention.

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“…Third, another important aspect of OHR is the consideration of group dynamics, visible in the studies focused on online hate groups and group prejudice [39], persuasive storytelling as hate conditioning [40], radicalization via social media extremist content [41], cultural transmission of hate [42], social exclusion [43], and so on. Due to a high degree of contextual and subjective factors, these nuances are often studied using interpretative methods.…”

Section: Theoretical Underpinnings Of Online Hatementioning

confidence: 99%

Developing an online hate classifier for multiple social media platforms

Salminen

Hopf²,

Chowdhury

et al. 2020

Hum. Cent. Comput. Inf. Sci.

237

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been identified as a major threat on online social media platforms. Pew Research Center [13] reports that among 4248 adults in the United States, 41% have personally experienced harassing behavior online, whereas 66% witnessed harassment directed towards others. Around 22% of adults have experienced offensive name-calling, purposeful embarrassment (22%), physical threats (10%), and sexual harassment (6%), among other types of harassment. Social media platforms are the most prominent grounds for such toxic behavior. Even though they often provide ways of flagging offensive and hateful content, only 17% of all adults have flagged harassing conversation, whereas only 12% of adults have reported someone for such acts [13].

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The Effects of Social Exclusion on Play Experience and Hostile Cognitions in Digital Games

Cited by 33 publications

References 50 publications

Curing toxicity – developing design principles to buffer toxic behaviour in massive multiplayer online games

Curing toxicity – developing design principles to buffer toxic behaviour in massive multiplayer online games

Implications and Preventions of Cyberbullying and Social Exclusion in Social Media: Systematic Review

Developing an online hate classifier for multiple social media platforms

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