The Effects of Spiritual Intelligence and Organizational Citizenship Behavior to Employees Performance: Study at Sharia Banks in Gorontalo Province

Abstract

<p>The employees’ existence as an organizational locomotive need to get attention for management because, it is employees who make the organization perform well. Spiritual intelligence and organizational citizenship behaviour (OCB) are known to have effect for improving employee performance. To see this effect, then research was conducted at Sharia Bank in Gorontalo Province with the aim of analyzing and describing the effect of: spiritual intelligence on OCB, spiritual intelligence on employee performance, OCB on employee performance, and spiritual intelligence on employee performance through OCB. The findings of this study are spiritual intelligence had positive and significant effect on OCB. OCB has positive and significant effect on employee performance. Spiritual intelligence has positive and insignificant effect on employee’s performance, but spiritual intelligence has positive and significant effect for employee performance through OCB.</p><p>Keberadaan karyawan sebagai lokomotif organisasi perlu mendapat perhatian oleh manajemen karena karyawan yang membuat organisasi berkinerja baik. Kecerdasan spiritual dan perilaku kewargaan organisasional (OCB) diketahui memiliki implikasi untuk meningkatkan kinerja karyawan. Untuk melihat implikasi ini, maka dilakukan penelitian pada Bank Syariah di Provinsi Gorontalo dengan tujuan menganalisis dan menggambarkan implikasi dari: kecerdasan spiritual terhadap OCB, kecerdasan spiritual terhadap kinerja karyawan, OCB terhadap kinerja karyawan, dan kecerdasan spiritual terhadap kinerja karyawan melalui OCB. Hasil penelitian menunjukkan bahwa kecerdasan spiritual memiliki implikasi positif dan signifikan terhadap OCB. OCB berimplikasi positif dan signifikan terhadap kinerja karyawan. Kecerdasan spiritual berimplikasi positif dan tidak signifikan terhadap kinerja karyawan, tetapi kecerdasan spiritual berimplikasi positif dan signifikan terhadap kinerja karyawan melalui OCB</p>

Impact of Spiritual Intelligence on Job Satisfaction of Social Welfare Officers in Pakistan

“…A healthy and peaceful work environment significantly influence the job satisfaction of Social Welfare Officers (Asumah, Agyapong, & Owusu, 2019;Gómez García, Alonso Sangregorio, & Lucía Llamazares Sánchez, 2018). On the other side, this study's findings differed from some of the already conducted studies in both the developing and developed world (Krisnanda & Surya, 2019;Muhdar, 2018;Samul, 2020;B. Singla & Kaur, 2019).…”

Factors Affecting Organizational Citizenship Behavior on the Environment of Community Organizations in Indonesia

“…Some previous research in the research are Herminingsih (2011), Nadeak (2016, Wispandono (2009), Juniartha et al (2017) andHM (2018) their research shows that obtained significant influenced transformational leadership on organizational culture, organizational culture has a significant impacted toward organizational citizenship behavior, behavior repositions applied by organization strategy such: differentiation, focus strategy and cost reduction meanwhile competency reposition performed by concerning on the input of competency, transformational competencies and the output itself, transformational leadership not significant to organizational citizenship behavior, it showed that the influence of transformational leadership on OCB is indirect mediated by employee trust to leader and job satisfaction and spiritual quotient on organizational citizenship behavior have a positive and significant impacted, spiritual quotient has an important role to determine the level of OCB.…”

Ikhlas Kontraktual dan Ikhlas Non Kontraktual: Kontekstualisasi Motto Ikhlas Beramal di Era Human Capital 9

“…Contoh yang bisa disampaikan dalam hal ini adalah seorang petugas perakitan sepatu akan terambil kesempatan 10 menit waktu produktifnya untuk menghasilkan sepatu rakitan bila dia membimbing rekan baru mengoperasikan alat perakitan sepatu selama 10 menit. Berbagai riset tentang OCB menyatakan bahwa OCB berpengaruh langsung positif terhadap kinerja diantaranya adalah riset Muhdar (Muhdar, 2018) namun peneliti lain hanya menemukan pengaruh tidak langsung OCB terhadap kinerja pegawai tersebut (Basu, Pradhan, & Tewari, 2017) dan menyarankan untuk menyelidiki keberadaan pengaruh langsung OCB terhadap pegawai yang bersangkutan.…”