The Effects of Trust Characteristics on Managerial Trust

Abstract

This study gauged the effects of trustworthiness characteristics (i.e., competency, benevolence, integrity, relationship and job position) on managerial trust. There were 818 participants (343 females, 449 males; 26 unknown) from both public and private organization sectors in Kota Kinabalu, Sabah, Malaysia who participated in this study.Their ages ranged between 19 to 67 years old (mean = 34.55, SD = 9.17). We