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SUMMARYIn this paper, we review research on product design in the broad domain of business studies.We highlight established and emerging perspectives and lines of inquiry, and organize them around three core areas, corresponding to different stages of the design process (design activities, design choices, design results). We identify and discuss avenues for further research at the intersection of these bodies of research, and we argue that management scholars possess conceptual and methodological tools suited to enrich research on design and to effectively pursue lines of investigation only partially addressed by other communities, such as the construction and deployment of design capabilities, or the organizational and institutional context of design activities.2
IntroductionThe last decade has seen a rising interest in design among scholars in management and organization studies. While early contributions from management scholars mostly appeared on specialized outlets (e.g. Dumas and Mintzberg 1989, 1991), more recent work investigating the practices that underlie how products are designed has been published increasingly on journals of more general orientation (e. Previous reviews on design-related research in the broad domain of business studies (e.g.gBloch 1995; Walsh 1996; Noble and Kumar 2010) have generally focused on past work within specific scholarly communities (e.g. consumer behaviour, technology and innovation).Even a recent attempt to review and reconceptualise research on design restricted its search to marketing journals (Swan and Luchs 2011). In this paper, we provide a more comprehensive portrayal of past research in business studies, by systematically reviewing extant literature on product design in different fields of the business studies, including marketing, innovation, organization studies, and operations and technology, and, by doing so we outline 3 opportunities to enrich our understanding of the phenomenon associated to new avenues for research lying at the intersection of different streams of research.In the first part of the paper, we highlight established and emerging lines of inquiry, and we discuss their theoretical underpinnings and contributions to our overall understanding of the phenomenon. In the second part of the paper, we emphasize potential benefits to be gained by more intense cross-fertilization among perspectives and lines of inquiry. We point to promising avenues for further research, suggest possible research methods, and argue how...