The Emergence of ICTs for Knowledge Sharing Based on Research in Indonesia

Rohajawati, Siti; Pasaribu, Boy Iskandar; Gumilar, Gun Gun; Putri, Hilda Rizanti

doi:10.1007/978-981-10-4154-9_95

Cited by 1 publication

(1 citation statement)

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“…Lee and Kelkar (2013) establish a clear relationship between ICT tools and KM but limit their inquiry to knowledge creation and transfer. Similarly, the scope of the framework by Rohajawati et al (2017) is limited to knowledge sharing.…”

Section: Resultsmentioning

confidence: 99%

Inside-out: the forgotten side of ICT-enabled open innovation

Aloini

Lazzarotti

Pellegrini

et al. 2019

MBE

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Purpose The role of information and communication technologies (ICTs) and digital platforms in enabling connectivity and collaboration among actors is neglected when dealing with outbound open innovation (OI). Moreover, the outbound OI process is not currently defined in a univocal way. Thus, this paper aims to outline the outbound OI phases and to explore role and capabilities of ICTs in supporting it. Design/methodology/approach Through a literature review approach, the authors specified the outbound OI process. Hence, the authors leveraged the similarities between the knowledge management process phases and the outbound OI phases for developing a conceptual framework that could match the outbound OI phases with acknowledged categories of ICT tools. Findings Through a process-view, the authors outlined outbound OI as a three-phase process. The authors developed a matrix-shaped framework in which the columns represent the three outbound OI process phases, while the rows are three ICT categories that could be suitable for supporting the outbound OI process. Practical implications The framework is designed to guide a deep understanding of how ICTs could support specific phases of the outbound OI process. In so doing, it could be useful for software developers interested in the preliminary design of an ICT platform for outbound OI. Originality/value The conceptual framework proposal as follows: specifies a detailed, process-oriented definition of the outbound OI; allows to identify the main ICT categories supporting the phases of the outbound OI process; and provides guidance for further exploration about the role of ICT in outbound OI.

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Section: Resultsmentioning

confidence: 99%