The Emotion Mechanism of Employee Voice Behavior: A New Exploratory Perspective

Fu, Qiang; Duan, Jinyun; Tian, Xiaoming

doi:10.3724/sp.j.1042.2012.00274

Cited by 9 publications

(6 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Also, we contributed to the literature by explaining the underlying mechanism and the boundary conditions between supervisors’ negative moods and healthcare workers’ voice behavior. With the mediating role of healthcare workers’ negative mood, this study confirms the mood contagion between supervisors and employees in hospital units and supports the existing finding that negative mood inhibits voice as it conveys a tendency of risk avoidance ( Fu et al, 2012 ). Moreover, this study extends the varieties of negative moods in impacting voice behavior: in previous studies, the negative moods being examined were mainly fear (e.g., Kish-Gephart et al, 2009 ) and guilt (e.g., Li et al, 2010 ).…”

Section: Discussionsupporting

confidence: 86%

Supervisor’s Negative Mood and Healthcare Workers’ Voice Behavior: A Moderated Mediation Model

Yuan

Liu

et al. 2022

Front. Psychol.

View full text Add to dashboard Cite

Healthcare workers’ voice is of importance in decreasing medical accidents and improving the efficacy of hospital units. To investigate the impact and the underlying mechanisms of supervisors’ negative mood on healthcare workers’ voice behavior, based on the mood contagion perspective, we designed a cross-sectional study, with 299 healthcare workers from mainland China completed the questionnaires. The results indicated supervisors’ negative mood was positively related to healthcare workers’ negative mood, which further led to less constructive voice and more defensive voice. Moreover, the healthcare worker’s emotional intelligence aspect of self-emotion appraisal moderated this relationship, but not others-emotion appraisal. We believe healthcare workers’ supervisors should pay attention to their negative mood expression and regulation. In the hope of reducing being influenced by supervisors’ negative mood, training about noticing and recognizing their own emotions are needed for healthcare workers.

show abstract

Section: Discussionsupporting

confidence: 86%

Supervisor’s Negative Mood and Healthcare Workers’ Voice Behavior: A Moderated Mediation Model

Yuan

Liu

et al. 2022

Front. Psychol.

View full text Add to dashboard Cite

show abstract

“…Affective events theory posits that emotions can not only directly affect employees’ behaviors and produce emotion-driven behaviors but also indirectly affect behaviors and produce attitude-driven behaviors ( Weiss and Cropanzano, 1996 ). According to this theory, emotional events will first trigger employees’ emotional experiences, and with the accumulation of emotions, these events will further affect employees’ work attitudes, eventually driving their behaviors ( Fu et al, 2012 ). As mentioned earlier, workplace ostracism may make the excluded people angry, and these angry feelings may make an individual want to leave the organization, leading to the occurrence of counterproductive work behaviors.…”

Section: Introductionmentioning

confidence: 99%

Workplace Ostracism and Counterproductive Work Behaviors: The Chain Mediating Role of Anger and Turnover Intention

Zhu

Zhang

2021

Front. Psychol.

View full text Add to dashboard Cite

This study aims to explore the mediating effect of anger and turnover intention on the relationship between workplace ostracism and counterproductive work behaviors. A two-stage follow-up survey of 426 employees born after 1990 was conducted using the Workplace Ostracism Scale, Counterproductive Work Behaviors Scale, Trait Anger subscale of the State-Trait Anger Expression Inventory, and Turnover Intention Scale. Workplace ostracism was found to be significantly positively correlated with anger, turnover intention, and counterproductive work behaviors. Furthermore, anger and turnover intention both separately and serially mediated the relationship between workplace ostracism and counterproductive work behaviors. This study confirms the chain mediating effect of anger and turnover intention on the relationship between workplace ostracism and counterproductive work behaviors.

show abstract

“…According to Fu et al. (2012), AS provokes negative emotions from subordinates and these emotions can stifle their voice behaviour, thereby making them silent (Donovan et al. 2016).…”

Section: Literature Review and Hypothesesmentioning

confidence: 99%

“…According to Fu et al (2012), AS provokes negative emotions from subordinates and these emotions can stifle their voice behaviour, thereby making them silent (Donovan et al 2016). Voice behaviour, based on social exchange theory is believed to be an exchange between supervisors and subordinates (Li and Zhu 2016).…”

Section: As Evb Hb and Co-cbmentioning

confidence: 99%

Behavioural response to abusive supervision among hotel employees: The intervening roles of forgiveness climate and helping behaviour

et al. 2022

View full text Add to dashboard Cite

The current study draws on conservation of resource theory to propose a research model in which forgiveness climate mediates the influence of abusive supervision on employees' voice behaviour, helping behaviour, and customer-centric organisational citizen behaviour (OCB). Data gathered from hotel employees and their co-workers in Nigeria were used to assess the hypothesised associations. These relationships were assessed using structural equation modelling. The results indicated that abusive supervision reduces employees' perception of forgiveness climate, helping behaviour, and customer-centric OCB and fosters voice behaviour. On the other hand, forgiveness climate erodes voice behaviour and heightens helping behaviour and customer-centric OCB. This study explains the theoretical and practical contribution of the findings.

show abstract

The Emotion Mechanism of Employee Voice Behavior: A New Exploratory Perspective

Cited by 9 publications

References 0 publications

Supervisor’s Negative Mood and Healthcare Workers’ Voice Behavior: A Moderated Mediation Model

Supervisor’s Negative Mood and Healthcare Workers’ Voice Behavior: A Moderated Mediation Model

Workplace Ostracism and Counterproductive Work Behaviors: The Chain Mediating Role of Anger and Turnover Intention

Behavioural response to abusive supervision among hotel employees: The intervening roles of forgiveness climate and helping behaviour

Contact Info

Product

Resources

About