2013
DOI: 10.22610/jebs.v5i5.407
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The Empirical Analysis of Performance Management System : A Case Study of a University in South Africa

Abstract: The absence of a single performance management system (PMS) aligned to institutional strategic plan often results in failure to deliver anticipated outcomes. This study aims to investigate the employees' readiness on the forthcoming implementation of the PMS at the university concerned and diagnose impediments, thus providing pertinent recommendations on the bottlenecks identified.It is a great concern that universities fail to develop customised performance management systems which are aligned to university s… Show more

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Cited by 3 publications
(5 citation statements)
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“…Furthermore, according to the literature, failing to match an institution's priorities with PM has a detrimental impact on the institution (Ngcamu, 2013). The literature emphasises that delaying PMS implementation is a barrier to attain strategic objectives (Ferriera & Otley, 2009).…”
Section: Findings Of the Studymentioning
confidence: 99%
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“…Furthermore, according to the literature, failing to match an institution's priorities with PM has a detrimental impact on the institution (Ngcamu, 2013). The literature emphasises that delaying PMS implementation is a barrier to attain strategic objectives (Ferriera & Otley, 2009).…”
Section: Findings Of the Studymentioning
confidence: 99%
“…The delay or sluggish implementation of PMS is analogous to deliberate postponement of achieving the set strategic goals, a situation that is quite similar to strategic plans that came before Strategic Plan 2020-2030, as revealed earlier in this study. According to the literature, delaying PMS implementation is a barrier to achieving strategic goals and failing to match an institution's priorities with PM has a negative impact on the institution (Ngcamu, 2013;Ferriera & Otley, 2009).…”
Section: Recommendationsmentioning
confidence: 99%
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“…Individual performance management at South African universities is a relatively recent and contentious phenomenon (Seyama and Smith, 2015;Ngcamu, 2013;Mapesela and Strydom, 2007), although such systems have been used within the public research institutions (science councils) for more than 40 years. Academic staff within the universities are critical of such systems, their major concern being that performance management is a managerial practice developed for the business sector and highly unsuitable to the more collegial environment of higher education.…”
Section: South African Systemsmentioning
confidence: 99%
“…This makes some employees feel that they are unjustly treated. They become distrustful both of management (Ngcamu, 2013) and the entire PMS.…”
Section: Financial Reward Implementation Disparitiesmentioning
confidence: 99%